CFPB · Single-product concentration
Cooper Hoffman Klein Associates
50 CFPB complaints · 94% in "Debt collection" · top issue Taking/threatening an illegal action.
Cooper Hoffman Klein Associates: 94% of 50 CFPB complaints sit in "Debt collection". Timely 82% · relief 0%. Allegations, not findings.
- Single-product concentration
- -97.7% filings 2015 to 2020
CFPB relief outcome brief
CCDB company cooper-hoffman-klein-associates
0% relief · 82% timely · 50 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Cooper Hoffman Klein Associates closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Cooper Hoffman Klein Associates's 50 filings include narrative text
72% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cooper Hoffman Klein Associates complaint mix by product
- Debt collection 47 94.0% – 0% relief
- Payday loan 2 4.0% – 0% relief
- Consumer Loan 1 2.0% – 0% relief
How Cooper Hoffman Klein Associates's 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 47 |
| Payday loan | 2 |
| Consumer Loan | 1 |
Where Cooper Hoffman Klein Associates complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 36% of this company's filings
Cooper Hoffman Klein Associates falling annual filings
Annual filing volume from the CFPB public database
- 2020
- 1
- -97.7% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 18 |
| MI | 7 |
| CA | 5 |
| AL | 2 |
| KY | 2 |
| IL | 2 |
| OH | 2 |
| MD | 2 |
| UT | 2 |
| TN | 1 |
| MO | 1 |
| CO | 1 |
| MA | 1 |
| NV | 1 |
| CT | 1 |
| IA | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Taking/threatening an illegal action | 16 |
| Cont'd attempts collect debt not owed | 10 |
| Communication tactics | 10 |
| False statements or representation | 4 |
| Improper contact or sharing of info | 3 |
| Disclosure verification of debt | 3 |
| Payment to acct not credited | 1 |
| Can't contact lender | 1 |
| Taking out the loan or lease | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 44 | 90.9% |
| 2016 | 4 | 25% |
| 2017 | 1 | 0% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Cooper Hoffman Klein Associates filings cluster in one product
Cooper Hoffman Klein Associates's 50 logged complaints stay concentrated: only 17 states show a filing. 72% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2020-03-14.
Cooper Hoffman Klein Associates answers 82% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Taking/threatening an illegal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cooper Hoffman Klein Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cooper Hoffman Klein Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 50.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cooper Hoffman Klein Associates (82% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration