CFPB · Single-product concentration
CountryPlace Acceptance Corporation
90 CFPB complaints · 88.9% in "Mortgage" · top issue Trouble during payment process.
CountryPlace Acceptance Corporation: 88.9% of 90 CFPB complaints sit in "Mortgage". Timely 88.9% · relief 7.8%. Allegations, not findings.
- Single-product concentration
- -50% filings 2013 to 2026
CFPB relief outcome brief
CCDB company countryplace-acceptance-corporation
7.8% relief · 88.9% timely · 90 filings · Mortgage
Same-product relief peers
Nearest relief peer: American Financial Network Inc. (7.8% relief)
CountryPlace Acceptance Corporation closes 7.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CountryPlace Acceptance Corporation's 90 filings include narrative text
52.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CountryPlace Acceptance Corporation complaint mix by product
- Mortgage 80 88.9% – 9% relief
- Credit reporting, 4 4.4% – 0% relief
- Debt collection 3 3.3% – 0% relief
- Credit reporting 2 2.2% – 0% relief
- Credit reporting 1 1.1% – 0% relief
How CountryPlace Acceptance Corporation's 90 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 80 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt collection | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting | 1 |
Where CountryPlace Acceptance Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 38.9% of this company's filings
CountryPlace Acceptance Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- -50% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 35 |
| FL | 10 |
| SC | 8 |
| NY | 6 |
| LA | 5 |
| NM | 3 |
| AL | 3 |
| OK | 2 |
| AZ | 2 |
| NC | 2 |
| OR | 2 |
| WA | 2 |
| IL | 1 |
| TN | 1 |
| MT | 1 |
| GA | 1 |
| MN | 1 |
| WI | 1 |
| DE | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 24 |
| Closing on a mortgage | 22 |
| Struggling to pay mortgage | 8 |
| Loan modification,collection,foreclosure | 6 |
| Loan servicing, payments, escrow account | 6 |
| Application, originator, mortgage broker | 6 |
| Incorrect information on your report | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Communication tactics | 3 |
| Settlement process and costs | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Incorrect information on credit report | 1 |
| Credit decision / Underwriting | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 100% |
| 2014 | 4 | 75% |
| 2015 | 3 | 100% |
| 2016 | 7 | 57.1% |
| 2017 | 3 | 100% |
| 2018 | 4 | 100% |
| 2019 | 7 | 85.7% |
| 2020 | 8 | 87.5% |
| 2021 | 14 | 78.6% |
| 2022 | 13 | 92.3% |
| 2023 | 9 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
CountryPlace Acceptance Corporation filings cluster in one product
CountryPlace Acceptance Corporation's 90 logged complaints stay concentrated: only 22 states show a filing. 52.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-12.
CountryPlace Acceptance Corporation answers 88.9% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 7.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CountryPlace Acceptance Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CountryPlace Acceptance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 90.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CountryPlace Acceptance Corporation (88.9% timely; 7.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration