Total complaints
57
Filed since 2013
57 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
57 consumer complaints filed with the CFPB
This profile shows CountryPlace Acceptance Corporation's complaint history from CFPB public records. 57 consumers have filed complaints since 2013. The company has a 89.5% timely response rate and has provided relief in 7% of cases.
Total complaints
57
Filed since 2013
Timely response
89.5%
CFPB-tracked response window
Relief rate
7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CountryPlace Acceptance Corporation's 57 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt collection | 3 |
| Credit reporting | 1 |
| State | Complaints |
|---|---|
| TX | 15 |
| FL | 9 |
| SC | 4 |
| NY | 4 |
| LA | 4 |
| AL | 3 |
| AZ | 2 |
| WA | 2 |
| NC | 2 |
| NM | 2 |
| MD | 1 |
| OR | 1 |
| MN | 1 |
| WI | 1 |
| DE | 1 |
| OK | 1 |
| OH | 1 |
| TN | 1 |
| AR | 1 |
| IL | 1 |
| Issue | Complaints |
|---|---|
| Trouble during payment process | 15 |
| Closing on a mortgage | 10 |
| Loan modification,collection,foreclosure | 6 |
| Loan servicing, payments, escrow account | 6 |
| Application, originator, mortgage broker | 6 |
| Incorrect information on your report | 4 |
| Struggling to pay mortgage | 3 |
| Communication tactics | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Incorrect information on credit report | 1 |
| Improper use of your report | 1 |
| Settlement process and costs | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 100% |
| 2014 | 4 | 75% |
| 2015 | 2 | 100% |
| 2016 | 7 | 57.1% |
| 2017 | 1 | 100% |
| 2018 | 3 | 100% |
| 2019 | 4 | 100% |
| 2020 | 6 | 100% |
| 2021 | 9 | 77.8% |
| 2022 | 5 | 100% |
| 2023 | 4 | 100% |
| 2024 | 2 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CountryPlace Acceptance Corporation has accumulated 57 consumer complaints in the CFPB public database, with filings active across 20 U.S. states. Of those submissions, 17 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-06-16, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CountryPlace Acceptance Corporation reports a 89.5% timely-response rate and has closed 80.7% of cases with a written explanation to the consumer. 7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CountryPlace Acceptance Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CountryPlace Acceptance Corporation has received 57 consumer complaints filed with the Consumer Financial Protection Bureau.
CountryPlace Acceptance Corporation has a 89.5% timely response rate to CFPB complaints.
The most common issue reported against CountryPlace Acceptance Corporation is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.