CFPB · Single-product concentration
Triad Financial Services, Inc.
152 CFPB complaints · 79.6% in "Mortgage" · top issue Trouble during payment process.
Triad Financial Services, Inc.: 79.6% of 152 CFPB complaints sit in "Mortgage". Timely 96.7% · relief 5.3%. Allegations, not findings.
- Single-product concentration
- +1600% filings 2013 to 2026
CFPB relief outcome brief
CCDB company triad-financial-services-inc
5.3% relief · 96.7% timely · 152 filings · Mortgage
Same-product relief peers
Nearest relief peer: Cornerstone Home Lending Inc. (5.2% relief)
Triad Financial Services, Inc. closes 5.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Triad Financial Services, Inc.'s 152 filings include narrative text
52% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Triad Financial Services, Inc. complaint mix by product
- Mortgage 121 79.6% – 5% relief
- Credit reporting 14 9.2% – 14% relief
- Credit reporting, 7 4.6% – 0% relief
- Debt collection 5 3.3% – 0% relief
- Vehicle loan 2 1.3% – 0% relief
- Payday loan, 2 1.3% – 0% relief
- Consumer Loan 1 0.7% – 0% relief
How Triad Financial Services, Inc.'s 152 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 121 |
| Credit reporting or other personal consumer reports | 14 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Debt collection | 5 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Consumer Loan | 1 |
Where Triad Financial Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.1% of this company's filings
Triad Financial Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 17
- +1600% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 23 |
| FL | 21 |
| MI | 20 |
| TX | 13 |
| OK | 9 |
| IN | 7 |
| NY | 7 |
| GA | 6 |
| MS | 5 |
| IL | 4 |
| AR | 4 |
| AZ | 4 |
| MN | 4 |
| PA | 3 |
| MO | 3 |
| AL | 3 |
| KY | 2 |
| OH | 2 |
| MD | 2 |
| WV | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 59 |
| Struggling to pay mortgage | 22 |
| Closing on a mortgage | 15 |
| Incorrect information on your report | 14 |
| Applying for a mortgage or refinancing an existing mortgage | 11 |
| Improper use of your report | 6 |
| Problem with a company's investigation into an existing problem | 5 |
| Application, originator, mortgage broker | 3 |
| Unable to get your credit report or credit score | 2 |
| Managing the loan or lease | 2 |
| Settlement process and costs | 2 |
| Written notification about debt | 2 |
| False statements or representation | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Repossession | 1 |
| Loan servicing, payments, escrow account | 1 |
| Loan modification,collection,foreclosure | 1 |
| Charged fees or interest you didn't expect | 1 |
| Getting the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 2 | 50% |
| 2015 | 3 | 100% |
| 2016 | 1 | 100% |
| 2017 | 5 | 100% |
| 2018 | 1 | 100% |
| 2019 | 7 | 100% |
| 2020 | 19 | 100% |
| 2021 | 13 | 100% |
| 2022 | 14 | 92.9% |
| 2023 | 19 | 100% |
| 2024 | 27 | 92.6% |
| 2025 | 23 | 100% |
| 2026 | 17 | 100% |
Source: CFPB Consumer Complaint Database
Triad Financial Services, Inc. filings cluster in one product
Triad Financial Services, Inc.'s 152 logged complaints stay concentrated: only 27 states show a filing. 52% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-05.
Triad Financial Services, Inc. answers 96.7% of complaints inside the CFPB's tracked window and closes 94.7% with a written explanation. 5.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Triad Financial Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Triad Financial Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 152.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Triad Financial Services, Inc. (96.7% timely; 5.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration