2026 data Public-data reference. official source

TRIAD FINANCIAL SERVICES, INC.

120 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

120 consumer complaints filed with the CFPB

This profile shows TRIAD FINANCIAL SERVICES, INC.'s complaint history from CFPB public records. 120 consumers have filed complaints since 2013. The company has a 96.7% timely response rate and has provided relief in 5.8% of cases.

120
Total Complaints
96.7%
Timely Response
2.5%
Disputed
5.8%
Relief Provided
24
States Active
2013
Since

Total complaints

120

Filed since 2013

Timely response

96.7%

CFPB-tracked response window

Relief rate

5.8%

Closed with monetary or non-monetary relief

Timely response rate 96.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.8%
Industry median

Share closed with monetary or non-monetary relief.

TRIAD FINANCIAL SERVICES, INC. complaint mix by product

Total complaints: 120

TRIAD FINANCIAL SERVICES, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 120 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 94 complaints (78.3%), resolution 5.3% Mortgage 78.3% Credit reporting: 10 complaints (8.3%), resolution 20.0% Credit reporting 8.3% Credit reporting,: 6 complaints (5.0%), resolution 0.0% Debt collection: 5 complaints (4.2%), resolution 0.0% Payday loan,: 2 complaints (1.7%), resolution 0.0% Vehicle loan: 2 complaints (1.7%), resolution 0.0% Consumer Loan: 1 complaints (0.8%), resolution 0.0%
  • Mortgage 94 78.3% 5% relief
  • Credit reporting 10 8.3% 20% relief
  • Credit reporting, 6 5.0% 0% relief
  • Debt collection 5 4.2% 0% relief
  • Payday loan, 2 1.7% 0% relief
  • Vehicle loan 2 1.7% 0% relief
  • Consumer Loan 1 0.8% 0% relief

How TRIAD FINANCIAL SERVICES, INC.'s 120 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 94
Credit reporting or other personal consumer reports 10
Credit reporting, credit repair services, or other personal consumer reports 6
Debt collection 5
Payday loan, title loan, or personal loan 2
Vehicle loan or lease 2
Consumer Loan 1

Top States

State Complaints
CA 20
FL 19
MI 19
OK 7
TX 7
IN 6
NY 6
AZ 4
GA 4
AR 3
PA 3
MN 3
IL 3
AL 2
WA 2
KY 2
MS 2
MD 2
TN 1
ND 1

Top Issues

Issue Complaints
Trouble during payment process 47
Struggling to pay mortgage 16
Closing on a mortgage 12
Incorrect information on your report 9
Applying for a mortgage or refinancing an existing mortgage 7
Improper use of your report 5
Problem with a company's investigation into an existing problem 4
Application, originator, mortgage broker 3
False statements or representation 2
Managing the loan or lease 2
Written notification about debt 2
Settlement process and costs 2
Unable to get your credit report or credit score 2
Problem with a credit reporting company's investigation into an existing problem 1
Getting the loan 1
Repossession 1
Loan servicing, payments, escrow account 1
Loan modification,collection,foreclosure 1
Threatened to contact someone or share information improperly 1
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2013 1 0%
2014 2 50%
2015 3 100%
2016 1 100%
2017 5 100%
2018 1 100%
2019 6 100%
2020 13 100%
2021 12 100%
2022 13 92.3%
2023 16 100%
2024 20 95%
2025 17 100%
2026 10 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About TRIAD FINANCIAL SERVICES, INC.

TRIAD FINANCIAL SERVICES, INC. has accumulated 120 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 51 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-12, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, TRIAD FINANCIAL SERVICES, INC. reports a 96.7% timely-response rate and has closed 94.2% of cases with a written explanation to the consumer. 5.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TRIAD FINANCIAL SERVICES, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does TRIAD FINANCIAL SERVICES, INC. have?

TRIAD FINANCIAL SERVICES, INC. has received 120 consumer complaints filed with the Consumer Financial Protection Bureau.

Does TRIAD FINANCIAL SERVICES, INC. respond to complaints on time?

TRIAD FINANCIAL SERVICES, INC. has a 96.7% timely response rate to CFPB complaints.

What is the most common complaint about TRIAD FINANCIAL SERVICES, INC.?

The most common issue reported against TRIAD FINANCIAL SERVICES, INC. is "Trouble during payment process" in the "Mortgage" product category.

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