Triad Financial Services, Inc.
152 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Triad Financial Services, Inc. complaint mix by product
- Mortgage 121 79.6% – 5% relief
- Credit reporting 14 9.2% – 14% relief
- Credit reporting, 7 4.6% – 0% relief
- Debt collection 5 3.3% – 0% relief
- Vehicle loan 2 1.3% – 0% relief
- Payday loan, 2 1.3% – 0% relief
- Consumer Loan 1 0.7% – 0% relief
How Triad Financial Services, Inc.'s 152 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 121 |
| Credit reporting or other personal consumer reports | 14 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Debt collection | 5 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 23 |
| FL | 21 |
| MI | 20 |
| TX | 13 |
| OK | 9 |
| IN | 7 |
| NY | 7 |
| GA | 6 |
| MS | 5 |
| IL | 4 |
| AR | 4 |
| AZ | 4 |
| MN | 4 |
| PA | 3 |
| MO | 3 |
| AL | 3 |
| KY | 2 |
| OH | 2 |
| MD | 2 |
| WV | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 59 |
| Struggling to pay mortgage | 22 |
| Closing on a mortgage | 15 |
| Incorrect information on your report | 14 |
| Applying for a mortgage or refinancing an existing mortgage | 11 |
| Improper use of your report | 6 |
| Problem with a company's investigation into an existing problem | 5 |
| Application, originator, mortgage broker | 3 |
| Unable to get your credit report or credit score | 2 |
| Managing the loan or lease | 2 |
| Settlement process and costs | 2 |
| Written notification about debt | 2 |
| False statements or representation | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Repossession | 1 |
| Loan servicing, payments, escrow account | 1 |
| Loan modification,collection,foreclosure | 1 |
| Charged fees or interest you didn't expect | 1 |
| Getting the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 2 | 50% |
| 2015 | 3 | 100% |
| 2016 | 1 | 100% |
| 2017 | 5 | 100% |
| 2018 | 1 | 100% |
| 2019 | 7 | 100% |
| 2020 | 19 | 100% |
| 2021 | 13 | 100% |
| 2022 | 14 | 92.9% |
| 2023 | 19 | 100% |
| 2024 | 27 | 92.6% |
| 2025 | 23 | 100% |
| 2026 | 17 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Triad Financial Services, Inc.
Triad Financial Services, Inc.'s 152 logged complaints stay concentrated: only 27 states show a filing on record. 52% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-05.
Triad Financial Services, Inc. answers 96.7% of complaints inside the CFPB's tracked window and closes 94.7% with a written explanation. 5.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Triad Financial Services, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Triad Financial Services, Inc. have?
152, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Triad Financial Services, Inc. respond to complaints on time?
96.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Triad Financial Services, Inc.?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.