Total complaints
20
Filed since 2021
2026 data Public-data reference. official source
TRUEBILL, INC
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows TRUEBILL, INC's complaint history from CFPB public records. 20 consumers have filed complaints since 2021. The company has a 80% timely response rate and has provided relief in 30% of cases.
20
Total Complaints
80%
Timely Response
0%
Disputed
30%
Relief Provided
15
States Active
2021
Since
Timely response
80%
CFPB-tracked response window
Relief rate
30%
Closed with monetary or non-monetary relief
Timely response rate 80.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 30.0%
Industry median
Share closed with monetary or non-monetary relief.
TRUEBILL, INC complaint mix by product
- Money transfer, 5 27.8% – 20% relief
- Checking or 4 22.2% – 75% relief
- Credit reporting 3 16.7% – 0% relief
- Credit card 2 11.1% – 0% relief
- Debt or 2 11.1% – 50% relief
- Payday loan, 1 5.6% – 0% relief
- Debt collection 1 5.6% – 0% relief
How TRUEBILL, INC's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 5 |
| Checking or savings account | 4 |
| Credit reporting or other personal consumer reports | 3 |
| Credit card | 2 |
| Debt or credit management | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Debt collection | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 5 |
| WA | 2 |
| OK | 1 |
| KS | 1 |
| OH | 1 |
| NY | 1 |
| NJ | 1 |
| MO | 1 |
| VA | 1 |
| MD | 1 |
| CA | 1 |
| SC | 1 |
| IN | 1 |
| MI | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 3 |
| Problem with a lender or other company charging your account | 2 |
| Other features, terms, or problems | 1 |
| Fraud or scam | 1 |
| Received a loan you didn't apply for | 1 |
| Fees or interest | 1 |
| False statements or representation | 1 |
| Managing, opening, or closing your mobile wallet account | 1 |
| Overdraft, savings, or rewards features | 1 |
| Managing an account | 1 |
| Unauthorized withdrawals or charges | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Closing an account | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Trouble accessing funds in your mobile or digital wallet | 1 |
| Unexpected or other fees | 1 |
| Charged upfront or unexpected fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 5 | 60% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 4 | 50% |
| 2025 | 5 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About TRUEBILL, INC
TRUEBILL, INC has accumulated 20 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TRUEBILL, INC reports a 80% timely-response rate and has closed 70% of cases with a written explanation to the consumer. 30% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TRUEBILL, INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does TRUEBILL, INC have?
TRUEBILL, INC has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
Does TRUEBILL, INC respond to complaints on time?
TRUEBILL, INC has a 80% timely response rate to CFPB complaints.
What is the most common complaint about TRUEBILL, INC?
The most common issue reported against TRUEBILL, INC is "Incorrect information on your report" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.
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