CFPB · Diversified product mix
Truebill, Inc
31 CFPB complaints · diversified mix (top product 25.8%) · top issue Didn't provide services promised.
Truebill, Inc: top product "Debt or credit management" is only 25.8% of 31 - multi-bucket mix. Timely 87.1% · relief 45.2%. Allegations, not findings.
- Diversified product mix
- +60% filings 2021 to 2026
CFPB relief outcome brief
CCDB company truebill-inc
45.2% relief · 87.1% timely · 31 filings · Debt or credit management
Same-product relief peers
Nearest relief peer: Credit Glory LLC (11.9% relief)
Truebill, Inc closes 45.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Truebill, Inc's 31 filings include narrative text
58.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Truebill, Inc complaint mix by product
- Debt or 8 27.6% – 75% relief
- Money transfer, 7 24.1% – 29% relief
- Checking or 7 24.1% – 71% relief
- Credit reporting 3 10.3% – 0% relief
- Credit card 2 6.9% – 0% relief
- Payday loan, 1 3.4% – 0% relief
- Debt collection 1 3.4% – 0% relief
How Truebill, Inc's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 8 |
| Money transfer, virtual currency, or money service | 7 |
| Checking or savings account | 7 |
| Credit reporting or other personal consumer reports | 3 |
| Credit card | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Debt collection | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Truebill, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 19.4% of this company's filings
Truebill, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 8
- +60% vs 2021
Top States
| State | Complaints |
|---|---|
| FL | 6 |
| VA | 2 |
| MD | 2 |
| IN | 2 |
| MI | 2 |
| OH | 2 |
| WA | 2 |
| OK | 1 |
| CA | 1 |
| NY | 1 |
| UT | 1 |
| ME | 1 |
| MA | 1 |
| PA | 1 |
| IL | 1 |
| OR | 1 |
| SC | 1 |
| KS | 1 |
| NJ | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 4 |
| Incorrect information on your report | 3 |
| Problem with a lender or other company charging your account | 3 |
| Managing an account | 2 |
| Charged upfront or unexpected fees | 2 |
| Closing an account | 2 |
| Other transaction problem | 1 |
| Other features, terms, or problems | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Trouble accessing funds in your mobile or digital wallet | 1 |
| Unexpected or other fees | 1 |
| Fees or interest | 1 |
| Unauthorized transactions or other transaction problem | 1 |
| Managing, opening, or closing your mobile wallet account | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Unauthorized withdrawals or charges | 1 |
| False statements or representation | 1 |
| Fraud or scam | 1 |
| Overdraft, savings, or rewards features | 1 |
| Received a loan you didn't apply for | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 5 | 60% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 5 | 60% |
| 2025 | 10 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database
Truebill, Inc spreads across product buckets
Truebill, Inc's 31 logged complaints stay concentrated: only 20 states show a filing. 58.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-06-04.
Truebill, Inc answers 87.1% of complaints inside the CFPB's tracked window and closes 54.8% with a written explanation. 45.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Truebill, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Truebill, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 31.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Truebill, Inc (87.1% timely; 45.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix