Total complaints
40
Filed since 2014
2026 data Public-data reference. official source
Trust Financial LLC
40 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
40 consumer complaints filed with the CFPB
This profile shows Trust Financial LLC's complaint history from CFPB public records. 40 consumers have filed complaints since 2014. The company has a 77.5% timely response rate and has provided relief in 0% of cases.
40
Total Complaints
77.5%
Timely Response
2.5%
Disputed
0%
Relief Provided
11
States Active
2014
Since
Timely response
77.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 77.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Trust Financial LLC complaint mix by product
- Debt collection 38 95.0% – 0% relief
- Credit reporting 1 2.5% – 0% relief
- Credit reporting, 1 2.5% – 0% relief
How Trust Financial LLC's 40 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 38 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| ID | 14 |
| WY | 13 |
| MT | 3 |
| CO | 2 |
| WA | 1 |
| NV | 1 |
| CA | 1 |
| FL | 1 |
| MN | 1 |
| UT | 1 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 9 |
| Written notification about debt | 7 |
| Took or threatened to take negative or legal action | 6 |
| False statements or representation | 5 |
| Threatened to contact someone or share information improperly | 3 |
| Taking/threatening an illegal action | 3 |
| Communication tactics | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Improper use of your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Disclosure verification of debt | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 0% |
| 2015 | 1 | 0% |
| 2016 | 4 | 50% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2022 | 2 | 100% |
| 2023 | 4 | 100% |
| 2024 | 5 | 100% |
| 2025 | 13 | 76.9% |
| 2026 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Trust Financial LLC
Trust Financial LLC has accumulated 40 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-02-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Trust Financial LLC reports a 77.5% timely-response rate and has closed 92.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Trust Financial LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Trust Financial LLC have?
Trust Financial LLC has received 40 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Trust Financial LLC respond to complaints on time?
Trust Financial LLC has a 77.5% timely response rate to CFPB complaints.
What is the most common complaint about Trust Financial LLC?
The most common issue reported against Trust Financial LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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