CFPB · Single-product concentration

Wyndham Capital Mortgage, Inc.

50 CFPB complaints · 90% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

50 CFPB complaints

Wyndham Capital Mortgage, Inc.: 90% of 50 CFPB complaints sit in "Mortgage". Timely 98% · relief 24%. Allegations, not findings.

  • Single-product concentration
  • -33.3% filings 2013 to 2023

CFPB relief outcome brief

CCDB company wyndham-capital-mortgage-inc

24% relief · 98% timely · 50 filings · Mortgage

Nearest relief peer: Mb Financial, Inc. (24.3% relief)

Wyndham Capital Mortgage,Inc. (this)24%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Wyndham Capital Mortgage, Inc. and nearest filing-volume peers

Wyndham Capital Mortgage, Inc. closes 24% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Wyndham Capital Mortgage, Inc. scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (52/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

87 /100 grade A

Relief provided

100 / 100 percentile-benchmarked

24% of complaints closed with relief to the consumer

Timely response

96 / 100 percentile-benchmarked

98% of complaints answered inside the CFPB 15-day window

Closed with explanation

52 / 100 percentile-benchmarked

74% of complaints closed with an explanation to the consumer

Most of Wyndham Capital Mortgage, Inc.'s 50 filings include narrative text

46% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 98.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 24.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Wyndham Capital Mortgage, Inc. complaint mix by product

Total complaints: 50

Wyndham Capital Mortgage, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 50 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 45 complaints (90.0%), resolution 26.7% Mortgage 90.0% Credit reporting,: 3 complaints (6.0%), resolution 0.0% Credit reporting, 6.0% Credit reporting: 1 complaints (2.0%), resolution 0.0% Credit reporting: 1 complaints (2.0%), resolution 0.0%
  • Mortgage 45 90.0% – 27% relief
  • Credit reporting, 3 6.0% – 0% relief
  • Credit reporting 1 2.0% – 0% relief
  • Credit reporting 1 2.0% – 0% relief

How Wyndham Capital Mortgage, Inc.'s 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 45
Credit reporting, credit repair services, or other personal consumer reports 3
Credit reporting or other personal consumer reports 1
Credit reporting 1

Where Wyndham Capital Mortgage, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
18% of this company's filings
CA9FL6NC4TX3PA3GA3WA3MD3

Wyndham Capital Mortgage, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2023
2
-33.3% vs 2013
0246810 20132014201520162017201820192020202120222023 2

Top States

State Complaints
CA 9
FL 6
NC 4
TX 3
PA 3
GA 3
WA 3
MD 3
CT 2
SC 2
VA 2
AL 1
MT 1
IL 1
NJ 1
TN 1
MI 1
UT 1
OR 1
ME 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 18
Application, originator, mortgage broker 12
Closing on a mortgage 7
Trouble during payment process 4
Improper use of your report 3
Credit decision / Underwriting 2
Improper use of my credit report 1
Settlement process and costs 1
Problem with a credit reporting company's investigation into an existing problem 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 7 100%
2015 3 100%
2016 1 100%
2017 5 100%
2018 5 100%
2019 7 100%
2020 6 100%
2021 8 100%
2022 3 100%
2023 2 50%

Source: CFPB Consumer Complaint Database

Wyndham Capital Mortgage, Inc. filings cluster in one product

Wyndham Capital Mortgage, Inc.'s 50 logged complaints stay concentrated: only 20 states show a filing. 46% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2023-11-11.

Wyndham Capital Mortgage, Inc. answers 98% of complaints inside the CFPB's tracked window and closes 74% with a written explanation. 24% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Wyndham Capital Mortgage, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Wyndham Capital Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Wyndham Capital Mortgage, Inc. (98% timely; 24% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration