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WYNDHAM CAPITAL MORTGAGE, INC.

40 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

40 consumer complaints filed with the CFPB

This profile shows WYNDHAM CAPITAL MORTGAGE, INC.'s complaint history from CFPB public records. 40 consumers have filed complaints since 2013. The company has a 97.5% timely response rate and has provided relief in 30% of cases.

40
Total Complaints
97.5%
Timely Response
7.5%
Disputed
30%
Relief Provided
17
States Active
2013
Since

Total complaints

40

Filed since 2013

Timely response

97.5%

CFPB-tracked response window

Relief rate

30%

Closed with monetary or non-monetary relief

Timely response rate 97.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 30.0%
Industry median

Share closed with monetary or non-monetary relief.

WYNDHAM CAPITAL MORTGAGE, INC. complaint mix by product

Total complaints: 40

WYNDHAM CAPITAL MORTGAGE, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 40 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 35 complaints (87.5%), resolution 34.3% Mortgage 87.5% Credit reporting,: 3 complaints (7.5%), resolution 0.0% Credit reporting, 7.5% Credit reporting: 1 complaints (2.5%), resolution 0.0% Credit reporting: 1 complaints (2.5%), resolution 0.0%
  • Mortgage 35 87.5% 34% relief
  • Credit reporting, 3 7.5% 0% relief
  • Credit reporting 1 2.5% 0% relief
  • Credit reporting 1 2.5% 0% relief

How WYNDHAM CAPITAL MORTGAGE, INC.'s 40 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 35
Credit reporting, credit repair services, or other personal consumer reports 3
Credit reporting 1
Credit reporting or other personal consumer reports 1

Top States

State Complaints
CA 8
FL 4
NC 4
PA 3
GA 3
TX 3
WA 2
SC 2
CT 2
UT 1
MD 1
MI 1
MT 1
VA 1
NJ 1
ME 1
AL 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 13
Application, originator, mortgage broker 12
Improper use of your report 3
Trouble during payment process 3
Closing on a mortgage 3
Credit decision / Underwriting 2
Improper use of my credit report 1
Problem with a credit reporting company's investigation into an existing problem 1
Incorrect information on your report 1
Settlement process and costs 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 7 100%
2015 3 100%
2016 1 100%
2017 3 100%
2018 3 100%
2019 5 100%
2020 5 100%
2021 5 100%
2022 3 100%
2023 2 50%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About WYNDHAM CAPITAL MORTGAGE, INC.

WYNDHAM CAPITAL MORTGAGE, INC. has accumulated 40 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2023-11-11, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, WYNDHAM CAPITAL MORTGAGE, INC. reports a 97.5% timely-response rate and has closed 67.5% of cases with a written explanation to the consumer. 30% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating WYNDHAM CAPITAL MORTGAGE, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does WYNDHAM CAPITAL MORTGAGE, INC. have?

WYNDHAM CAPITAL MORTGAGE, INC. has received 40 consumer complaints filed with the Consumer Financial Protection Bureau.

Does WYNDHAM CAPITAL MORTGAGE, INC. respond to complaints on time?

WYNDHAM CAPITAL MORTGAGE, INC. has a 97.5% timely response rate to CFPB complaints.

What is the most common complaint about WYNDHAM CAPITAL MORTGAGE, INC.?

The most common issue reported against WYNDHAM CAPITAL MORTGAGE, INC. is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.

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