2026 data Public-data reference. official source

Kinum, Inc., Indianapolis, IN Branch

418 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

418 consumer complaints filed with the CFPB

This profile shows Kinum, Inc., Indianapolis, IN Branch's complaint history from CFPB public records. 418 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 0% of cases.

418
Total Complaints
100%
Timely Response
1%
Disputed
0%
Relief Provided
39
States Active
2014
Since

Total complaints

418

Filed since 2014

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Kinum, Inc., Indianapolis, IN Branch complaint mix by product

Total complaints: 418

Kinum, Inc., Indianapolis, IN Branch complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 418 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 339 complaints (81.1%), resolution 0.0% Debt collection 81.1% Credit reporting: 59 complaints (14.1%), resolution 0.0% Credit reporting 14.1% Credit reporting,: 14 complaints (3.3%), resolution 0.0% Debt or: 2 complaints (0.5%), resolution 0.0% Student loan: 2 complaints (0.5%), resolution 0.0% Payday loan,: 1 complaints (0.2%), resolution 0.0% Checking or: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 339 81.1% 0% relief
  • Credit reporting 59 14.1% 0% relief
  • Credit reporting, 14 3.3% 0% relief
  • Debt or 2 0.5% 0% relief
  • Student loan 2 0.5% 0% relief
  • Payday loan, 1 0.2% 0% relief
  • Checking or 1 0.2% 0% relief

How Kinum, Inc., Indianapolis, IN Branch's 418 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 339
Credit reporting or other personal consumer reports 59
Credit reporting, credit repair services, or other personal consumer reports 14
Debt or credit management 2
Student loan 2
Payday loan, title loan, personal loan, or advance loan 1
Checking or savings account 1

Top States

State Complaints
TX 55
MI 52
GA 35
IN 30
NY 26
NC 23
FL 17
OH 16
MD 15
VA 15
PA 14
CA 12
NJ 11
IL 11
SC 10
PR 9
MO 6
IA 6
DE 6
LA 5

Top Issues

Issue Complaints
Attempts to collect debt not owed 141
Written notification about debt 64
Took or threatened to take negative or legal action 50
Incorrect information on your report 40
False statements or representation 35
Communication tactics 33
Improper use of your report 20
Problem with a company's investigation into an existing problem 12
Threatened to contact someone or share information improperly 7
Cont'd attempts collect debt not owed 4
Improper contact or sharing of info 2
Dealing with your lender or servicer 2
Issues with repayment 1
Confusing or misleading advertising or marketing 1
Credit monitoring or identity theft protection services 1
Disclosure verification of debt 1
Problem with a lender or other company charging your account 1
Confusing or missing disclosures 1
Taking/threatening an illegal action 1
Electronic communications 1

Yearly Trend

Year Complaints Timely
2014 2 100%
2015 7 100%
2016 7 100%
2017 8 100%
2018 16 100%
2019 8 100%
2020 20 100%
2021 18 100%
2022 33 100%
2023 35 100%
2024 79 100%
2025 127 100%
2026 58 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Kinum, Inc., Indianapolis, IN Branch

Kinum, Inc., Indianapolis, IN Branch has accumulated 418 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 118 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Kinum, Inc., Indianapolis, IN Branch reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Kinum, Inc., Indianapolis, IN Branch: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Kinum, Inc., Indianapolis, IN Branch have?

Kinum, Inc., Indianapolis, IN Branch has received 418 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Kinum, Inc., Indianapolis, IN Branch respond to complaints on time?

Kinum, Inc., Indianapolis, IN Branch has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Kinum, Inc., Indianapolis, IN Branch?

The most common issue reported against Kinum, Inc., Indianapolis, IN Branch is "Attempts to collect debt not owed" in the "Debt collection" product category.

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