CFPB · Single-product concentration
Kinum, Inc., Indianapolis, IN Branch
561 CFPB complaints · 79.9% in "Debt collection" · top issue Attempts to collect debt not owed.
Kinum, Inc., Indianapolis, IN Branch: 79.9% of 561 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +5750% filings 2014 to 2026
CFPB relief outcome brief
CCDB company kinum-inc-indianapolis-in-branch
0% relief · 100% timely · 561 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Kinum, Inc., Indianapolis, IN Branch closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 561 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Kinum, Inc., Indianapolis, IN Branch complaint mix by product
- Debt collection 448 80.0% – 0% relief
- Credit reporting 87 15.5% – 0% relief
- Credit reporting, 19 3.4% – 0% relief
- Debt or 2 0.4% – 0% relief
- Student loan 2 0.4% – 0% relief
- Payday loan, 1 0.2% – 0% relief
- Consumer Loan 1 0.2% – 0% relief
How Kinum, Inc., Indianapolis, IN Branch's 561 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 448 |
| Credit reporting or other personal consumer reports | 87 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Debt or credit management | 2 |
| Student loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Consumer Loan | 1 |
| Checking or savings account | 1 |
Nationwide filing states for Kinum, Inc., Indianapolis, IN Branch
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.9% of this company's filings
Kinum, Inc., Indianapolis, IN Branch rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 117
- +5750% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 89 |
| MI | 63 |
| GA | 44 |
| IN | 36 |
| NC | 33 |
| NY | 31 |
| FL | 24 |
| CA | 20 |
| VA | 19 |
| MD | 18 |
| OH | 18 |
| SC | 16 |
| NJ | 16 |
| PA | 16 |
| IL | 13 |
| PR | 10 |
| TN | 7 |
| IA | 7 |
| DE | 7 |
| AL | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 184 |
| Written notification about debt | 76 |
| Took or threatened to take negative or legal action | 71 |
| Incorrect information on your report | 57 |
| False statements or representation | 51 |
| Communication tactics | 46 |
| Improper use of your report | 28 |
| Problem with a company's investigation into an existing problem | 16 |
| Threatened to contact someone or share information improperly | 9 |
| Cont'd attempts collect debt not owed | 4 |
| Improper contact or sharing of info | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Credit monitoring or identity theft protection services | 2 |
| Dealing with your lender or servicer | 2 |
| Confusing or missing disclosures | 1 |
| Issues with repayment | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Electronic communications | 1 |
| Taking/threatening an illegal action | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 9 | 100% |
| 2016 | 10 | 100% |
| 2017 | 12 | 100% |
| 2018 | 18 | 100% |
| 2019 | 12 | 100% |
| 2020 | 21 | 100% |
| 2021 | 23 | 100% |
| 2022 | 40 | 100% |
| 2023 | 45 | 100% |
| 2024 | 94 | 100% |
| 2025 | 158 | 100% |
| 2026 | 117 | 100% |
Source: CFPB Consumer Complaint Database
Kinum, Inc., Indianapolis, IN Branch filings cluster in one product
Kinum, Inc., Indianapolis, IN Branch's 561 logged complaints reach a nationwide footprint - 41 states have at least one filing. Only 37.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-24.
Kinum, Inc., Indianapolis, IN Branch answers 100% of complaints inside the CFPB's tracked window and closes 97.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Kinum, Inc., Indianapolis, IN Branch.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Kinum, Inc., Indianapolis, IN Branch: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 561.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Kinum, Inc., Indianapolis, IN Branch (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration