2026 data Public-data reference. official source

Glacier Bancorp Inc.

91 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

91 consumer complaints filed with the CFPB

This profile shows Glacier Bancorp Inc.'s complaint history from CFPB public records. 91 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 2.2% of cases.

91
Total Complaints
100%
Timely Response
0%
Disputed
2.2%
Relief Provided
17
States Active
2018
Since

Total complaints

91

Filed since 2018

Timely response

100%

CFPB-tracked response window

Relief rate

2.2%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.2%
Industry median

Share closed with monetary or non-monetary relief.

Glacier Bancorp Inc. complaint mix by product

Total complaints: 91

Glacier Bancorp Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 91 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 61 complaints (67.8%), resolution 1.6% Checking or 67.8% Money transfer,: 12 complaints (13.3%), resolution 8.3% Money transfer, 13.3% Mortgage: 8 complaints (8.9%), resolution 0.0% Mortgage 8.9% Debt collection: 3 complaints (3.3%), resolution 0.0% Credit reporting,: 2 complaints (2.2%), resolution 0.0% Payday loan,: 2 complaints (2.2%), resolution 0.0% Credit reporting: 2 complaints (2.2%), resolution 0.0%
  • Checking or 61 67.8% 2% relief
  • Money transfer, 12 13.3% 8% relief
  • Mortgage 8 8.9% 0% relief
  • Debt collection 3 3.3% 0% relief
  • Credit reporting, 2 2.2% 0% relief
  • Payday loan, 2 2.2% 0% relief
  • Credit reporting 2 2.2% 0% relief

How Glacier Bancorp Inc.'s 91 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 61
Money transfer, virtual currency, or money service 12
Mortgage 8
Debt collection 3
Credit reporting, credit repair services, or other personal consumer reports 2
Payday loan, title loan, personal loan, or advance loan 2
Credit reporting or other personal consumer reports 2
Payday loan, title loan, or personal loan 1

Top States

State Complaints
MT 25
ID 14
CO 12
AZ 8
UT 6
WA 5
WY 5
TX 3
NV 2
MA 1
LA 1
CA 1
NC 1
WI 1
PA 1
ND 1
MI 1

Top Issues

Issue Complaints
Managing an account 29
Problem caused by your funds being low 16
Problem with a lender or other company charging your account 8
Fraud or scam 5
Closing an account 5
Trouble during payment process 4
Incorrect information on your report 4
Problem with customer service 3
Applying for a mortgage or refinancing an existing mortgage 3
Took or threatened to take negative or legal action 2
Other transaction problem 2
Opening an account 2
Unexpected or other fees 1
Communication tactics 1
Problem when making payments 1
Charged fees or interest you didn't expect 1
Overdraft, savings, or rewards features 1
Problem with a company's investigation into an existing problem 1
Struggling to pay mortgage 1
Confusing or misleading advertising or marketing 1

Yearly Trend

Year Complaints Timely
2018 2 100%
2019 15 100%
2020 3 100%
2021 7 100%
2022 16 100%
2023 8 100%
2024 11 100%
2025 21 100%
2026 8 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Glacier Bancorp Inc.

Glacier Bancorp Inc. has accumulated 91 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 23 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Glacier Bancorp Inc. reports a 100% timely-response rate and has closed 97.8% of cases with a written explanation to the consumer. 2.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Glacier Bancorp Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Glacier Bancorp Inc. have?

Glacier Bancorp Inc. has received 91 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Glacier Bancorp Inc. respond to complaints on time?

Glacier Bancorp Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Glacier Bancorp Inc.?

The most common issue reported against Glacier Bancorp Inc. is "Managing an account" in the "Checking or savings account" product category.

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