CFPB · Mid-pack CFPB posture
Glacier Bancorp Inc.
113 CFPB complaints · 17 states · top issue Managing an account.
Glacier Bancorp Inc. has 113 consumer complaints in the CFPB public database. Timely response is 100%; 1.8% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +650% filings 2018 to 2026
CFPB relief outcome brief
CCDB company glacier-bancorp-inc
1.8% relief · 100% timely · 113 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Optum Bank, Inc. (1.6% relief)
Glacier Bancorp Inc. closes 1.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 113 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Glacier Bancorp Inc. complaint mix by product
- Checking or 74 66.1% – 1% relief
- Money transfer, 15 13.4% – 7% relief
- Mortgage 11 9.8% – 0% relief
- Debt collection 4 3.6% – 0% relief
- Credit reporting, 4 3.6% – 0% relief
- Payday loan, 2 1.8% – 0% relief
- Credit reporting 2 1.8% – 0% relief
How Glacier Bancorp Inc.'s 113 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 74 |
| Money transfer, virtual currency, or money service | 15 |
| Mortgage | 11 |
| Debt collection | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
Where Glacier Bancorp Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MT
- 28.3% of this company's filings
Glacier Bancorp Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 15
- +650% vs 2018
Top States
| State | Complaints |
|---|---|
| MT | 32 |
| CO | 16 |
| ID | 16 |
| AZ | 10 |
| UT | 8 |
| WY | 6 |
| WA | 6 |
| TX | 4 |
| LA | 2 |
| NC | 2 |
| NV | 2 |
| ND | 1 |
| CA | 1 |
| PA | 1 |
| WI | 1 |
| MA | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 35 |
| Problem caused by your funds being low | 19 |
| Problem with a lender or other company charging your account | 12 |
| Fraud or scam | 7 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Closing an account | 5 |
| Problem with customer service | 4 |
| Incorrect information on your report | 4 |
| Trouble during payment process | 4 |
| Took or threatened to take negative or legal action | 3 |
| Other transaction problem | 2 |
| Opening an account | 2 |
| Closing on a mortgage | 1 |
| Charged fees or interest you didn't expect | 1 |
| Overdraft, savings, or rewards features | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Unexpected or other fees | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Struggling to pay mortgage | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 100% |
| 2019 | 16 | 100% |
| 2020 | 4 | 100% |
| 2021 | 7 | 100% |
| 2022 | 19 | 100% |
| 2023 | 8 | 100% |
| 2024 | 15 | 100% |
| 2025 | 27 | 100% |
| 2026 | 15 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Glacier Bancorp Inc.
Glacier Bancorp Inc.'s 113 logged complaints stay concentrated: only 17 states show a filing. Only 36.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2026-06-23.
Glacier Bancorp Inc. answers 100% of complaints inside the CFPB's tracked window and closes 95.6% with a written explanation. 1.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Glacier Bancorp Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Glacier Bancorp Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 113.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Glacier Bancorp Inc. (100% timely; 1.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture