Total complaints
91
Filed since 2018
91 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
91 consumer complaints filed with the CFPB
This profile shows Glacier Bancorp Inc.'s complaint history from CFPB public records. 91 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 2.2% of cases.
Total complaints
91
Filed since 2018
Timely response
100%
CFPB-tracked response window
Relief rate
2.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Glacier Bancorp Inc.'s 91 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Checking or savings account | 61 |
| Money transfer, virtual currency, or money service | 12 |
| Mortgage | 8 |
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
| State | Complaints |
|---|---|
| MT | 25 |
| ID | 14 |
| CO | 12 |
| AZ | 8 |
| UT | 6 |
| WA | 5 |
| WY | 5 |
| TX | 3 |
| NV | 2 |
| MA | 1 |
| LA | 1 |
| CA | 1 |
| NC | 1 |
| WI | 1 |
| PA | 1 |
| ND | 1 |
| MI | 1 |
| Issue | Complaints |
|---|---|
| Managing an account | 29 |
| Problem caused by your funds being low | 16 |
| Problem with a lender or other company charging your account | 8 |
| Fraud or scam | 5 |
| Closing an account | 5 |
| Trouble during payment process | 4 |
| Incorrect information on your report | 4 |
| Problem with customer service | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Took or threatened to take negative or legal action | 2 |
| Other transaction problem | 2 |
| Opening an account | 2 |
| Unexpected or other fees | 1 |
| Communication tactics | 1 |
| Problem when making payments | 1 |
| Charged fees or interest you didn't expect | 1 |
| Overdraft, savings, or rewards features | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Struggling to pay mortgage | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 100% |
| 2019 | 15 | 100% |
| 2020 | 3 | 100% |
| 2021 | 7 | 100% |
| 2022 | 16 | 100% |
| 2023 | 8 | 100% |
| 2024 | 11 | 100% |
| 2025 | 21 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Glacier Bancorp Inc. has accumulated 91 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 23 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Glacier Bancorp Inc. reports a 100% timely-response rate and has closed 97.8% of cases with a written explanation to the consumer. 2.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Glacier Bancorp Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Glacier Bancorp Inc. has received 91 consumer complaints filed with the Consumer Financial Protection Bureau.
Glacier Bancorp Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Glacier Bancorp Inc. is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.