CFPB · Single-product concentration
American Collection Services, Inc. (OK, TX)
113 CFPB complaints · 80.5% in "Debt collection" · top issue Written notification about debt.
American Collection Services, Inc. (OK, TX): 80.5% of 113 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +500% filings 2013 to 2026
CFPB relief outcome brief
CCDB company american-collection-services-inc-ok-tx
0% relief · 100% timely · 113 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
American Collection Services, Inc. (OK, TX) closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 113 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Collection Services, Inc. (OK, TX) complaint mix by product
- Debt collection 91 80.5% – 0% relief
- Credit reporting, 13 11.5% – 0% relief
- Credit reporting 8 7.1% – 0% relief
- Consumer Loan 1 0.9% – 0% relief
How American Collection Services, Inc. (OK, TX)'s 113 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 91 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Credit reporting or other personal consumer reports | 8 |
| Consumer Loan | 1 |
Concentrated filing states for American Collection Services, Inc. (OK, TX)
Top states by attributed CFPB complaint volume for this company
- Leading state
- OK
- 72.6% of this company's filings
American Collection Services, Inc. (OK, TX) rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 6
- +500% vs 2013
Top States
| State | Complaints |
|---|---|
| OK | 82 |
| TX | 9 |
| NC | 3 |
| IL | 3 |
| UT | 3 |
| GA | 2 |
| CA | 2 |
| CO | 2 |
| SD | 1 |
| OH | 1 |
| NV | 1 |
| CT | 1 |
| KS | 1 |
| WI | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 25 |
| Attempts to collect debt not owed | 21 |
| Incorrect information on your report | 14 |
| Communication tactics | 9 |
| False statements or representation | 9 |
| Cont'd attempts collect debt not owed | 9 |
| Took or threatened to take negative or legal action | 6 |
| Disclosure verification of debt | 6 |
| Threatened to contact someone or share information improperly | 4 |
| Improper use of your report | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Improper contact or sharing of info | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Problems when you are unable to pay | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 7 | 100% |
| 2015 | 7 | 100% |
| 2016 | 5 | 100% |
| 2017 | 3 | 100% |
| 2018 | 11 | 100% |
| 2019 | 4 | 100% |
| 2020 | 5 | 100% |
| 2021 | 13 | 100% |
| 2022 | 10 | 100% |
| 2023 | 16 | 100% |
| 2024 | 13 | 100% |
| 2025 | 12 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database
American Collection Services, Inc. (OK, TX) filings cluster in one product
American Collection Services, Inc. (OK, TX)'s 113 logged complaints stay concentrated: only 15 states show a filing. Only 38.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-05-14.
American Collection Services, Inc. (OK, TX) answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Collection Services, Inc. (OK, TX).
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Collection Services, Inc. (OK, TX): nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 113.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Collection Services, Inc. (OK, TX) (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration