2026 data Public-data reference Official source

Hancock Whitney Bank

574 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

PlainComplaint home → About this data
574
Total Complaints
99%
Timely Response
0%
Disputed
20.9%
Relief Provided
26
States Active
2012
Since

Data updated June 2026

Timely response rate 99.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.9%
Industry median

Share closed with monetary or non-monetary relief.

Hancock Whitney Bank complaint mix by product

Total complaints: 574

Hancock Whitney Bank complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 574 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 240 complaints (45.7%), resolution 29.6% Checking or 45.7% Mortgage: 117 complaints (22.3%), resolution 10.3% Mortgage 22.3% Bank account: 83 complaints (15.8%), resolution 18.1% Bank account 15.8% Credit reporting,: 28 complaints (5.3%), resolution 32.1% Debt collection: 27 complaints (5.1%), resolution 3.7% Credit reporting: 18 complaints (3.4%), resolution 16.7% Money transfer,: 12 complaints (2.3%), resolution 16.7%
  • Checking or 240 45.7% – 30% relief
  • Mortgage 117 22.3% – 10% relief
  • Bank account 83 15.8% – 18% relief
  • Credit reporting, 28 5.3% – 32% relief
  • Debt collection 27 5.1% – 4% relief
  • Credit reporting 18 3.4% – 17% relief
  • Money transfer, 12 2.3% – 17% relief

How Hancock Whitney Bank's 574 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 240
Mortgage 117
Bank account or service 83
Credit reporting, credit repair services, or other personal consumer reports 28
Debt collection 27
Credit reporting or other personal consumer reports 18
Money transfer, virtual currency, or money service 12
Credit card 10
Payday loan, title loan, or personal loan 9
Consumer Loan 8
Credit card or prepaid card 8
Vehicle loan or lease 7
Payday loan, title loan, personal loan, or advance loan 4
Debt or credit management 1
Credit reporting 1
Money transfers 1

Top States

State Complaints
LA 244
FL 117
TX 78
MS 57
AL 22
CA 9
GA 8
PA 3
MD 3
NY 3
TN 3
NJ 2
OH 2
SC 2
VT 1
WA 1
WI 1
AZ 1
AR 1
PR 1

Top Issues

Issue Complaints
Managing an account 122
Account opening, closing, or management 46
Opening an account 38
Loan modification,collection,foreclosure 33
Closing an account 31
Incorrect information on your report 26
Trouble during payment process 26
Problem with a lender or other company charging your account 24
Problem caused by your funds being low 23
Deposits and withdrawals 17
Loan servicing, payments, escrow account 17
Problems caused by my funds being low 10
Applying for a mortgage or refinancing an existing mortgage 9
Improper use of your report 8
Problem with a credit reporting company's investigation into an existing problem 8
Fraud or scam 7
Attempts to collect debt not owed 7
Settlement process and costs 7
Managing the loan or lease 6
Struggling to pay mortgage 6

Yearly Trend

Year Complaints Timely
2012 38 94.7%
2013 34 100%
2014 27 100%
2015 22 100%
2016 40 97.5%
2017 40 100%
2018 33 100%
2019 42 97.6%
2020 35 100%
2021 29 100%
2022 36 100%
2023 48 100%
2024 34 100%
2025 58 98.3%
2026 58 98.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Hancock Whitney Bank

Hancock Whitney Bank's 574 logged complaints stay concentrated: only 26 states show a filing on record. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-24.

Hancock Whitney Bank answers 99% of complaints inside the CFPB's tracked window and closes 78.6% with a written explanation. 20.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hancock Whitney Bank.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Hancock Whitney Bank have?

574, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Hancock Whitney Bank respond to complaints on time?

99% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Hancock Whitney Bank?

"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.