CFPB · Single-product concentration
Entrata Inc.
320 CFPB complaints · 77.2% in "Credit reporting or other personal consumer reports" · top issue Incorrect information on your report.
Entrata Inc.: 77.2% of 320 CFPB complaints sit in "Credit reporting or other personal consumer reports". Timely 45.9% · relief 1.9%. Allegations, not findings.
- Single-product concentration
- +5500% filings 2021 to 2026
CFPB relief outcome brief
CCDB company entrata-inc
1.9% relief · 45.9% timely · 320 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Vertical Screen (1.9% relief)
Entrata Inc. closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 320 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Entrata Inc. complaint mix by product
- Credit reporting 247 77.2% – 1% relief
- Credit reporting, 58 18.1% – 5% relief
- Debt collection 9 2.8% – 0% relief
- Money transfer, 3 0.9% – 33% relief
- Debt or 2 0.6% – 0% relief
- Checking or 1 0.3% – 0% relief
How Entrata Inc.'s 320 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 247 |
| Credit reporting, credit repair services, or other personal consumer reports | 58 |
| Debt collection | 9 |
| Money transfer, virtual currency, or money service | 3 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
Where Entrata Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.6% of this company's filings
Entrata Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 56
- +5500% vs 2021
Top States
| State | Complaints |
|---|---|
| TX | 50 |
| GA | 45 |
| FL | 43 |
| CA | 24 |
| MD | 18 |
| NC | 17 |
| NY | 10 |
| AZ | 8 |
| MI | 8 |
| PA | 7 |
| NJ | 7 |
| OH | 7 |
| SC | 7 |
| MO | 6 |
| VA | 6 |
| IL | 5 |
| NV | 5 |
| IN | 5 |
| MS | 4 |
| TN | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 156 |
| Improper use of your report | 107 |
| Problem with a company's investigation into an existing issue | 19 |
| Problem with a company's investigation into an existing problem | 11 |
| Identity theft protection or other monitoring services | 7 |
| Attempts to collect debt not owed | 6 |
| False statements or representation | 3 |
| Problem with fraud alerts or security freezes | 2 |
| Managing an account | 1 |
| Charged upfront or unexpected fees | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Overdraft, savings, or rewards features | 1 |
| Other transaction problem | 1 |
| Unauthorized withdrawals or charges | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2022 | 36 | 97.2% |
| 2023 | 43 | 69.8% |
| 2024 | 92 | 57.6% |
| 2025 | 92 | 25% |
| 2026 | 56 | 8.9% |
Source: CFPB Consumer Complaint Database
Entrata Inc. filings cluster in one product
Entrata Inc.'s 320 logged complaints stay concentrated: only 36 states show a filing. Only 34.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-24.
Entrata Inc. answers 45.9% of complaints inside the CFPB's tracked window and closes 94.7% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Entrata Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Entrata Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 320.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 45.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Entrata Inc. (45.9% timely; 1.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration