CFPB · Single-product concentration
Media Collections, Inc
322 CFPB complaints · 93.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Media Collections, Inc: 93.5% of 322 CFPB complaints sit in "Debt collection". Timely 98.1% · relief 97.8%. Allegations, not findings.
- Single-product concentration
- +157.1% filings 2013 to 2026
CFPB relief outcome brief
CCDB company media-collections-inc
97.8% relief · 98.1% timely · 322 filings · Debt collection
Same-product relief peers
Nearest relief peer: Revco Management, LLC (96.8% relief)
Media Collections, Inc closes 97.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 322 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Media Collections, Inc complaint mix by product
- Debt collection 301 93.5% – 98% relief
- Credit reporting 14 4.3% – 93% relief
- Credit reporting, 4 1.2% – 100% relief
- Money transfer, 1 0.3% – 100% relief
- Bank account 1 0.3% – 100% relief
- Credit reporting 1 0.3% – 100% relief
How Media Collections, Inc's 322 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 301 |
| Credit reporting or other personal consumer reports | 14 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Money transfer, virtual currency, or money service | 1 |
| Bank account or service | 1 |
| Credit reporting | 1 |
Nationwide filing states for Media Collections, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 11.5% of this company's filings
Media Collections, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 36
- +157.1% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 37 |
| PA | 35 |
| CA | 27 |
| FL | 27 |
| IL | 18 |
| MD | 17 |
| NY | 17 |
| VA | 14 |
| MI | 12 |
| NJ | 12 |
| MA | 9 |
| WA | 9 |
| DC | 6 |
| NC | 6 |
| GA | 5 |
| IN | 5 |
| TN | 5 |
| AZ | 5 |
| SC | 4 |
| OH | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 124 |
| Cont'd attempts collect debt not owed | 52 |
| False statements or representation | 42 |
| Written notification about debt | 27 |
| Communication tactics | 27 |
| Took or threatened to take negative or legal action | 13 |
| Disclosure verification of debt | 12 |
| Incorrect information on your report | 11 |
| Improper use of your report | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Unexpected or other fees | 1 |
| Making/receiving payments, sending money | 1 |
| Taking/threatening an illegal action | 1 |
| Incorrect information on credit report | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 14 | 100% |
| 2014 | 14 | 92.9% |
| 2015 | 21 | 100% |
| 2016 | 29 | 100% |
| 2017 | 24 | 100% |
| 2018 | 20 | 100% |
| 2019 | 15 | 100% |
| 2020 | 6 | 100% |
| 2021 | 16 | 81.3% |
| 2022 | 14 | 92.9% |
| 2023 | 22 | 95.5% |
| 2024 | 33 | 100% |
| 2025 | 58 | 100% |
| 2026 | 36 | 100% |
Source: CFPB Consumer Complaint Database
Media Collections, Inc filings cluster in one product
Media Collections, Inc's 322 logged complaints reach a nationwide footprint - 44 states have at least one filing. Only 38.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-23.
Media Collections, Inc answers 98.1% of complaints inside the CFPB's tracked window and closes 1.6% with a written explanation. 97.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Media Collections, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Media Collections, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 322.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Media Collections, Inc (98.1% timely; 97.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration