2026 data Public-data reference. official source

Media Collections, Inc

258 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

258 consumer complaints filed with the CFPB

This profile shows Media Collections, Inc's complaint history from CFPB public records. 258 consumers have filed complaints since 2013. The company has a 98.1% timely response rate and has provided relief in 98.1% of cases.

258
Total Complaints
98.1%
Timely Response
1.2%
Disputed
98.1%
Relief Provided
40
States Active
2013
Since

Total complaints

258

Filed since 2013

Timely response

98.1%

CFPB-tracked response window

Relief rate

98.1%

Closed with monetary or non-monetary relief

Timely response rate 98.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 98.1%
Industry median

Share closed with monetary or non-monetary relief.

Media Collections, Inc complaint mix by product

Total complaints: 258

Media Collections, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 258 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 244 complaints (94.6%), resolution 98.0% Debt collection 94.6% Credit reporting: 9 complaints (3.5%), resolution 100.0% Credit reporting,: 3 complaints (1.2%), resolution 100.0% Bank account: 1 complaints (0.4%), resolution 100.0% Credit reporting: 1 complaints (0.4%), resolution 100.0%
  • Debt collection 244 94.6% 98% relief
  • Credit reporting 9 3.5% 100% relief
  • Credit reporting, 3 1.2% 100% relief
  • Bank account 1 0.4% 100% relief
  • Credit reporting 1 0.4% 100% relief

How Media Collections, Inc's 258 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 244
Credit reporting or other personal consumer reports 9
Credit reporting, credit repair services, or other personal consumer reports 3
Bank account or service 1
Credit reporting 1

Top States

State Complaints
TX 33
PA 27
FL 22
CA 21
IL 16
NY 12
MD 11
VA 10
MI 10
NJ 8
WA 8
MA 6
DC 6
NC 6
AZ 5
TN 4
OK 4
GA 3
OR 3
IN 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 94
Cont'd attempts collect debt not owed 45
False statements or representation 35
Written notification about debt 22
Communication tactics 22
Disclosure verification of debt 12
Took or threatened to take negative or legal action 12
Incorrect information on your report 8
Improper use of your report 2
Problem with a company's investigation into an existing problem 2
Taking/threatening an illegal action 1
Making/receiving payments, sending money 1
Threatened to contact someone or share information improperly 1
Incorrect information on credit report 1

Yearly Trend

Year Complaints Timely
2013 14 100%
2014 14 92.9%
2015 20 100%
2016 22 100%
2017 21 100%
2018 17 100%
2019 13 100%
2020 5 100%
2021 13 84.6%
2022 11 90.9%
2023 16 93.8%
2024 27 100%
2025 43 100%
2026 22 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Media Collections, Inc

Media Collections, Inc has accumulated 258 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 66 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Media Collections, Inc reports a 98.1% timely-response rate and has closed 1.9% of cases with a written explanation to the consumer. 98.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Media Collections, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Media Collections, Inc have?

Media Collections, Inc has received 258 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Media Collections, Inc respond to complaints on time?

Media Collections, Inc has a 98.1% timely response rate to CFPB complaints.

What is the most common complaint about Media Collections, Inc?

The most common issue reported against Media Collections, Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.

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