Sierra Holdings LLC
118 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sierra Holdings LLC complaint mix by product
- Credit reporting, 36 30.5% – 3% relief
- Debt collection 28 23.7% – 4% relief
- Consumer Loan 25 21.2% – 4% relief
- Vehicle loan 21 17.8% – 10% relief
- Credit reporting 3 2.5% – 0% relief
- Payday loan, 3 2.5% – 0% relief
- Credit reporting 2 1.7% – 0% relief
How Sierra Holdings LLC's 118 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 36 |
| Debt collection | 28 |
| Consumer Loan | 25 |
| Vehicle loan or lease | 21 |
| Credit reporting or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting | 2 |
Top States
| State | Complaints |
|---|---|
| TX | 27 |
| IL | 10 |
| GA | 8 |
| PA | 8 |
| MO | 7 |
| NC | 5 |
| NY | 5 |
| CA | 5 |
| SC | 4 |
| OH | 4 |
| MI | 4 |
| AZ | 4 |
| MN | 3 |
| FL | 3 |
| IN | 3 |
| WV | 2 |
| TN | 2 |
| NJ | 1 |
| MD | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 26 |
| Managing the loan or lease | 16 |
| Incorrect information on your report | 8 |
| Struggling to pay your loan | 8 |
| Attempts to collect debt not owed | 8 |
| Problems when you are unable to pay | 7 |
| Communication tactics | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Taking out the loan or lease | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Improper contact or sharing of info | 4 |
| False statements or representation | 3 |
| Shopping for a loan or lease | 3 |
| Getting a loan or lease | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Incorrect information on credit report | 2 |
| Charged fees or interest you didn't expect | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Repossession | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 8 | 87.5% |
| 2015 | 10 | 90% |
| 2016 | 13 | 69.2% |
| 2017 | 29 | 100% |
| 2018 | 27 | 100% |
| 2019 | 13 | 53.8% |
| 2020 | 7 | 0% |
| 2021 | 3 | 0% |
| 2022 | 2 | 0% |
| 2023 | 1 | 0% |
| 2024 | 3 | 0% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Sierra Holdings LLC
Sierra Holdings LLC's 118 logged complaints stay concentrated: only 24 states show a filing on record. 45.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2025-10-18.
Sierra Holdings LLC answers 74.6% of complaints inside the CFPB's tracked window and closes 75.4% with a written explanation. 4.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sierra Holdings LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Sierra Holdings LLC have?
118, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Sierra Holdings LLC respond to complaints on time?
74.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Sierra Holdings LLC?
"Improper use of your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.