2026 data Public-data reference. official source

Sierra Holdings LLC

102 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

102 consumer complaints filed with the CFPB

This profile shows Sierra Holdings LLC's complaint history from CFPB public records. 102 consumers have filed complaints since 2014. The company has a 76.5% timely response rate and has provided relief in 2.9% of cases.

102
Total Complaints
76.5%
Timely Response
10.8%
Disputed
2.9%
Relief Provided
23
States Active
2014
Since

Total complaints

102

Filed since 2014

Timely response

76.5%

CFPB-tracked response window

Relief rate

2.9%

Closed with monetary or non-monetary relief

Timely response rate 76.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.9%
Industry median

Share closed with monetary or non-monetary relief.

Sierra Holdings LLC complaint mix by product

Total complaints: 102

Sierra Holdings LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 102 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 32 complaints (31.4%), resolution 0.0% Credit reporting, 31.4% Debt collection: 25 complaints (24.5%), resolution 4.0% Debt collection 24.5% Consumer Loan: 23 complaints (22.5%), resolution 0.0% Consumer Loan 22.5% Vehicle loan: 15 complaints (14.7%), resolution 13.3% Vehicle loan 14.7% Credit reporting: 3 complaints (2.9%), resolution 0.0% Payday loan,: 2 complaints (2.0%), resolution 0.0% Credit reporting: 2 complaints (2.0%), resolution 0.0%
  • Credit reporting, 32 31.4% 0% relief
  • Debt collection 25 24.5% 4% relief
  • Consumer Loan 23 22.5% 0% relief
  • Vehicle loan 15 14.7% 13% relief
  • Credit reporting 3 2.9% 0% relief
  • Payday loan, 2 2.0% 0% relief
  • Credit reporting 2 2.0% 0% relief

How Sierra Holdings LLC's 102 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 32
Debt collection 25
Consumer Loan 23
Vehicle loan or lease 15
Credit reporting or other personal consumer reports 3
Payday loan, title loan, or personal loan 2
Credit reporting 2

Top States

State Complaints
TX 23
IL 10
MO 7
GA 7
PA 5
SC 4
CA 4
AZ 4
OH 4
FL 3
NC 3
MI 3
MN 3
IN 3
NY 2
WV 2
TN 2
AL 1
MD 1
NJ 1

Top Issues

Issue Complaints
Improper use of your report 25
Managing the loan or lease 13
Incorrect information on your report 8
Problems when you are unable to pay 7
Communication tactics 6
Struggling to pay your loan 6
Attempts to collect debt not owed 5
Cont'd attempts collect debt not owed 4
Improper contact or sharing of info 4
Shopping for a loan or lease 3
False statements or representation 3
Taking out the loan or lease 3
Problem with a company's investigation into an existing problem 2
Incorrect information on credit report 2
Getting a loan or lease 2
Problem with a credit reporting company's investigation into an existing problem 2
Written notification about debt 1
Charged fees or interest you didn't expect 1
Disclosure verification of debt 1
Problems at the end of the loan or lease 1

Yearly Trend

Year Complaints Timely
2014 8 87.5%
2015 10 90%
2016 12 66.7%
2017 25 100%
2018 23 100%
2019 10 60%
2020 5 0%
2021 2 0%
2022 2 0%
2024 3 0%
2025 2 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Sierra Holdings LLC

Sierra Holdings LLC has accumulated 102 consumer complaints in the CFPB public database, with filings active across 23 U.S. states. Of those submissions, 38 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-10-18, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Sierra Holdings LLC reports a 76.5% timely-response rate and has closed 79.4% of cases with a written explanation to the consumer. 2.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sierra Holdings LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Sierra Holdings LLC have?

Sierra Holdings LLC has received 102 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Sierra Holdings LLC respond to complaints on time?

Sierra Holdings LLC has a 76.5% timely response rate to CFPB complaints.

What is the most common complaint about Sierra Holdings LLC?

The most common issue reported against Sierra Holdings LLC is "Improper use of your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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