CFPB · Single-product concentration
Augusta Collection Agency, Inc.
114 CFPB complaints · 84.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Augusta Collection Agency, Inc.: 84.2% of 114 CFPB complaints sit in "Debt collection". Timely 74.6% · relief 7%. Allegations, not findings.
- Single-product concentration
- +433.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company augusta-collection-agency-inc
7% relief · 74.6% timely · 114 filings · Debt collection
Same-product relief peers
Nearest relief peer: Frederick J. Hanna & Associates, P.C. (closed) (6.9% relief)
Augusta Collection Agency, Inc. closes 7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Augusta Collection Agency, Inc.'s 114 filings include narrative text
47.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Augusta Collection Agency, Inc. complaint mix by product
- Debt collection 96 84.2% – 7% relief
- Credit reporting, 11 9.6% – 9% relief
- Credit reporting 7 6.1% – 0% relief
How Augusta Collection Agency, Inc.'s 114 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 96 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Credit reporting or other personal consumer reports | 7 |
Concentrated filing states for Augusta Collection Agency, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 75.4% of this company's filings
Augusta Collection Agency, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 16
- +433.3% vs 2013
Top States
| State | Complaints |
|---|---|
| GA | 86 |
| SC | 12 |
| OH | 2 |
| TN | 2 |
| NY | 2 |
| NV | 1 |
| MI | 1 |
| FL | 1 |
| NJ | 1 |
| MS | 1 |
| WI | 1 |
| VA | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 40 |
| Written notification about debt | 16 |
| Took or threatened to take negative or legal action | 13 |
| Communication tactics | 9 |
| Incorrect information on your report | 7 |
| Cont'd attempts collect debt not owed | 7 |
| Improper use of your report | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Disclosure verification of debt | 4 |
| False statements or representation | 3 |
| Taking/threatening an illegal action | 2 |
| Improper contact or sharing of info | 2 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 66.7% |
| 2014 | 4 | 100% |
| 2015 | 4 | 100% |
| 2016 | 4 | 100% |
| 2017 | 7 | 100% |
| 2018 | 6 | 33.3% |
| 2019 | 2 | 100% |
| 2020 | 7 | 100% |
| 2021 | 13 | 100% |
| 2022 | 17 | 100% |
| 2023 | 11 | 100% |
| 2024 | 16 | 75% |
| 2025 | 4 | 0% |
| 2026 | 16 | 0% |
Source: CFPB Consumer Complaint Database
Augusta Collection Agency, Inc. filings cluster in one product
Augusta Collection Agency, Inc.'s 114 logged complaints stay concentrated: only 13 states show a filing. 47.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-25.
Augusta Collection Agency, Inc. answers 74.6% of complaints inside the CFPB's tracked window and closes 78.9% with a written explanation. 7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Augusta Collection Agency, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Augusta Collection Agency, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 114.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 74.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Augusta Collection Agency, Inc. (74.6% timely; 7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration