CFPB · Narrative-heavy record

Tpls, Inc dba Auto Master

5 CFPB complaints · 80% with narratives · top issue Repossession.

5 CFPB complaints

Tpls, Inc dba Auto Master: 80% of 5 filings include consumer narratives. Timely 100% · relief 0% · top product Vehicle loan or lease. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2023 to 2026

CFPB relief outcome brief

CCDB company tpls-inc-dba-auto-master

0% relief · 100% timely · 5 filings · Vehicle loan or lease

Nearest relief peer: BMW Financial Services NA, LLC (0% relief)

Tpls, Inc dba Auto Master(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Tpls, Inc dba Auto Master and nearest filing-volume peers

Tpls, Inc dba Auto Master closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Tpls, Inc dba Auto Master has 5 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Tpls, Inc dba Auto Master complaint mix by product

Total complaints: 5

Tpls, Inc dba Auto Master complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 3 complaints (60.0%), resolution 0.0% Vehicle loan 60.0% Debt collection: 1 complaints (20.0%), resolution 0.0% Debt collection 20.0% Credit reporting: 1 complaints (20.0%), resolution 0.0% Credit reporting 20.0%
  • Vehicle loan 3 60.0% – 0% relief
  • Debt collection 1 20.0% – 0% relief
  • Credit reporting 1 20.0% – 0% relief

How Tpls, Inc dba Auto Master's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 3
Debt collection 1
Credit reporting or other personal consumer reports 1

Tpls, Inc dba Auto Master complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2023
0.511.522.5 2023202420252026 1

Top States

State Complaints
FL 5

Top Issues

Issue Complaints
Repossession 3
Written notification about debt 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2023 1 100%
2024 1 100%
2025 2 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

Tpls, Inc dba Auto Master's narrative-rich complaint ledger

Tpls, Inc dba Auto Master's 5 logged complaints stay concentrated: only 1 state shows a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-01-11.

Tpls, Inc dba Auto Master answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Repossession."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tpls, Inc dba Auto Master.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Tpls, Inc dba Auto Master: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Tpls, Inc dba Auto Master (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record