CFPB · Mid-pack CFPB posture

Toyota Credit De Puerto Rico Corp.

27 CFPB complaints · 6 states · top issue Incorrect information on your report.

27 CFPB complaints

Toyota Credit De Puerto Rico Corp. has 27 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Vehicle loan or lease. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +100% filings 2014 to 2026

CFPB relief outcome brief

CCDB company toyota-credit-de-puerto-rico-corp

0% relief · 100% timely · 27 filings · Vehicle loan or lease

Nearest relief peer: BMW Financial Services NA, LLC (0% relief)

Toyota Credit De Puerto RicoCorp. (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Toyota Credit De Puerto Rico Corp. and nearest filing-volume peers

Toyota Credit De Puerto Rico Corp. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Toyota Credit De Puerto Rico Corp. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

How 27 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Toyota Credit De Puerto Rico Corp. complaint mix by product

Total complaints: 27

Toyota Credit De Puerto Rico Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 27 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 11 complaints (40.7%), resolution 0.0% Vehicle loan 40.7% Credit reporting: 6 complaints (22.2%), resolution 0.0% Credit reporting 22.2% Debt collection: 5 complaints (18.5%), resolution 0.0% Debt collection 18.5% Credit reporting,: 3 complaints (11.1%), resolution 0.0% Credit reporting, 11.1% Consumer Loan: 2 complaints (7.4%), resolution 0.0% Consumer Loan 7.4%
  • Vehicle loan 11 40.7% – 0% relief
  • Credit reporting 6 22.2% – 0% relief
  • Debt collection 5 18.5% – 0% relief
  • Credit reporting, 3 11.1% – 0% relief
  • Consumer Loan 2 7.4% – 0% relief

How Toyota Credit De Puerto Rico Corp.'s 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 11
Credit reporting or other personal consumer reports 6
Debt collection 5
Credit reporting, credit repair services, or other personal consumer reports 3
Consumer Loan 2

Concentrated filing states for Toyota Credit De Puerto Rico Corp.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
PR
55.6% of this company's filings
PR15TX3MD2FL2SC1LA1

Toyota Credit De Puerto Rico Corp. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
4
+100% vs 2014
02468 20142016201720182019202120222023202420252026 4

Top States

State Complaints
PR 15
TX 3
MD 2
FL 2
SC 1
LA 1

Top Issues

Issue Complaints
Incorrect information on your report 6
Managing the loan or lease 4
Attempts to collect debt not owed 3
Getting a loan or lease 3
Improper use of your report 3
Problem with a credit reporting company's investigation into an existing problem 2
Problem with a company's investigation into an existing problem 1
Repossession 1
Improper contact or sharing of info 1
Problems when you are unable to pay 1
Took or threatened to take negative or legal action 1
Problem with customer service 1

Yearly Trend

Year Complaints Timely
2014 2 100%
2016 1 100%
2017 1 100%
2018 3 100%
2019 1 100%
2021 2 100%
2022 1 100%
2023 2 100%
2024 3 100%
2025 7 100%
2026 4 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Toyota Credit De Puerto Rico Corp.

Toyota Credit De Puerto Rico Corp.'s 27 logged complaints stay concentrated: only 6 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-03-16.

Toyota Credit De Puerto Rico Corp. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Toyota Credit De Puerto Rico Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Toyota Credit De Puerto Rico Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Toyota Credit De Puerto Rico Corp. (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture