CFPB · Single-product concentration
Townstone Financial Inc
3 CFPB complaints · 100% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Townstone Financial Inc: 100% of 3 CFPB complaints sit in "Mortgage". Timely 66.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2016 to 2018
CFPB relief outcome brief
CCDB company townstone-financial-inc
0% relief · 66.7% timely · 3 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Townstone Financial Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Townstone Financial Inc has 3 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Townstone Financial Inc complaint mix by product
- Mortgage 3 100.0% – 0% relief
How Townstone Financial Inc's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
Townstone Financial Inc complaints by year
Annual filing volume from the CFPB public database
- 2018
- 1
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| IL | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 1 |
| Settlement process and costs | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Townstone Financial Inc filings cluster in one product
Townstone Financial Inc's 3 logged complaints stay concentrated: only 1 state shows a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2018-04-29.
Townstone Financial Inc answers 66.7% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Townstone Financial Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Townstone Financial Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 66.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Townstone Financial Inc (66.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration