CFPB · Mid-pack CFPB posture
Georgia Student Finance Authority
299 CFPB complaints · 24 states · top issue Incorrect information on your report.
Georgia Student Finance Authority has 299 consumer complaints in the CFPB public database. Timely response is 66.6%; 1.3% closed with relief; top product Student loan. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +4800% filings 2012 to 2026
CFPB relief outcome brief
CCDB company georgia-student-finance-authority
1.3% relief · 66.6% timely · 299 filings · Student loan
Same-product relief peers
Nearest relief peer: Iowa Student Loan Liquidity Corporation (1.3% relief)
Georgia Student Finance Authority closes 1.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 299 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Georgia Student Finance Authority complaint mix by product
- Student loan 109 36.5% – 3% relief
- Credit reporting 91 30.4% – 0% relief
- Credit reporting, 63 21.1% – 2% relief
- Debt collection 35 11.7% – 0% relief
- Credit reporting 1 0.3% – 0% relief
How Georgia Student Finance Authority's 299 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 109 |
| Credit reporting or other personal consumer reports | 91 |
| Credit reporting, credit repair services, or other personal consumer reports | 63 |
| Debt collection | 35 |
| Credit reporting | 1 |
Concentrated filing states for Georgia Student Finance Authority
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 78.6% of this company's filings
Georgia Student Finance Authority rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 49
- +4800% vs 2012
Top States
| State | Complaints |
|---|---|
| GA | 235 |
| FL | 11 |
| TX | 9 |
| WA | 7 |
| SC | 4 |
| OH | 4 |
| VA | 3 |
| CO | 3 |
| TN | 3 |
| NE | 2 |
| NY | 2 |
| NC | 2 |
| WI | 2 |
| CA | 1 |
| AE | 1 |
| KY | 1 |
| LA | 1 |
| PA | 1 |
| MI | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 133 |
| Improper use of your report | 34 |
| Problem with a credit reporting company's investigation into an existing problem | 23 |
| Dealing with your lender or servicer | 22 |
| Problem with a company's investigation into an existing problem | 19 |
| Struggling to repay your loan | 16 |
| Attempts to collect debt not owed | 14 |
| Written notification about debt | 7 |
| Took or threatened to take negative or legal action | 6 |
| False statements or representation | 5 |
| Dealing with my lender or servicer | 4 |
| Credit monitoring or identity theft protection services | 3 |
| Can't repay my loan | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Getting a loan | 2 |
| Issue with income share agreement | 1 |
| Issue where my lender is my school | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Incorrect information on credit report | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2014 | 2 | 0% |
| 2015 | 1 | 100% |
| 2016 | 3 | 0% |
| 2017 | 8 | 0% |
| 2018 | 8 | 25% |
| 2019 | 7 | 0% |
| 2020 | 10 | 20% |
| 2021 | 27 | 18.5% |
| 2022 | 27 | 59.3% |
| 2023 | 31 | 100% |
| 2024 | 36 | 97.2% |
| 2025 | 89 | 83.1% |
| 2026 | 49 | 65.3% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Georgia Student Finance Authority
Georgia Student Finance Authority's 299 logged complaints stay concentrated: only 24 states show a filing. Only 32.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-24.
Georgia Student Finance Authority answers 66.6% of complaints inside the CFPB's tracked window and closes 79.3% with a written explanation. 1.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Georgia Student Finance Authority.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Georgia Student Finance Authority: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 299.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 66.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Georgia Student Finance Authority (66.6% timely; 1.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture