Georgia Student Finance Authority
299 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Georgia Student Finance Authority complaint mix by product
- Student loan 109 36.5% – 3% relief
- Credit reporting 91 30.4% – 0% relief
- Credit reporting, 63 21.1% – 2% relief
- Debt collection 35 11.7% – 0% relief
- Credit reporting 1 0.3% – 0% relief
How Georgia Student Finance Authority's 299 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 109 |
| Credit reporting or other personal consumer reports | 91 |
| Credit reporting, credit repair services, or other personal consumer reports | 63 |
| Debt collection | 35 |
| Credit reporting | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 235 |
| FL | 11 |
| TX | 9 |
| WA | 7 |
| SC | 4 |
| OH | 4 |
| VA | 3 |
| CO | 3 |
| TN | 3 |
| NE | 2 |
| NY | 2 |
| NC | 2 |
| WI | 2 |
| CA | 1 |
| AE | 1 |
| KY | 1 |
| LA | 1 |
| PA | 1 |
| MI | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 133 |
| Improper use of your report | 34 |
| Problem with a credit reporting company's investigation into an existing problem | 23 |
| Dealing with your lender or servicer | 22 |
| Problem with a company's investigation into an existing problem | 19 |
| Struggling to repay your loan | 16 |
| Attempts to collect debt not owed | 14 |
| Written notification about debt | 7 |
| Took or threatened to take negative or legal action | 6 |
| False statements or representation | 5 |
| Dealing with my lender or servicer | 4 |
| Credit monitoring or identity theft protection services | 3 |
| Can't repay my loan | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Getting a loan | 2 |
| Issue with income share agreement | 1 |
| Issue where my lender is my school | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Incorrect information on credit report | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2014 | 2 | 0% |
| 2015 | 1 | 100% |
| 2016 | 3 | 0% |
| 2017 | 8 | 0% |
| 2018 | 8 | 25% |
| 2019 | 7 | 0% |
| 2020 | 10 | 20% |
| 2021 | 27 | 18.5% |
| 2022 | 27 | 59.3% |
| 2023 | 31 | 100% |
| 2024 | 36 | 97.2% |
| 2025 | 89 | 83.1% |
| 2026 | 49 | 65.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Georgia Student Finance Authority
Georgia Student Finance Authority's 299 logged complaints stay concentrated: only 24 states show a filing on record. Only 32.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-24.
Georgia Student Finance Authority answers 66.6% of complaints inside the CFPB's tracked window and closes 79.3% with a written explanation. 1.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Georgia Student Finance Authority.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Georgia Student Finance Authority have?
299, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Georgia Student Finance Authority respond to complaints on time?
66.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Georgia Student Finance Authority?
"Incorrect information on your report", filed under the "Student loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.