CFPB · Mid-pack CFPB posture
Touchstone Partners, Inc.
8 CFPB complaints · 3 states · top issue Written notification about debt.
Touchstone Partners, Inc. has 8 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +200% filings 2018 to 2020
CFPB relief outcome brief
CCDB company touchstone-partners-inc
0% relief · 100% timely · 8 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
Touchstone Partners, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Touchstone Partners, Inc. has 8 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Touchstone Partners, Inc. complaint mix by product
- Credit reporting, 3 37.5% – 0% relief
- Debt collection 3 37.5% – 0% relief
- Money transfer, 2 25.0% – 0% relief
How Touchstone Partners, Inc.'s 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Debt collection | 3 |
| Money transfer, virtual currency, or money service | 2 |
Concentrated filing states for Touchstone Partners, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 50% of this company's filings
Touchstone Partners, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 3
- +200% vs 2018
Top States
| State | Complaints |
|---|---|
| CA | 4 |
| TX | 3 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 2 |
| Confusing or missing disclosures | 1 |
| False statements or representation | 1 |
| Excessive fees | 1 |
| Fraud or scam | 1 |
| Problem with customer service | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 4 | 100% |
| 2020 | 3 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Touchstone Partners, Inc.
Touchstone Partners, Inc.'s 8 logged complaints stay concentrated: only 3 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2020-03-31.
Touchstone Partners, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Touchstone Partners, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Touchstone Partners, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Touchstone Partners, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture