CFPB · Narrative-heavy record

TimeMark Solutions, Inc

13 CFPB complaints · 53.8% with narratives · top issue Dealing with your lender or servicer.

13 CFPB complaints

TimeMark Solutions, Inc: 53.8% of 13 filings include consumer narratives. Timely 100% · relief 46.2% · top product Student loan. Allegations, not findings.

  • Narrative-heavy record
  • -85.7% filings 2017 to 2019

CFPB relief outcome brief

CCDB company timemark-solutions-inc

46.2% relief · 100% timely · 13 filings · Student loan

Nearest relief peer: Brelvis Consulting, LLC (44.9% relief)

TimeMark Solutions, Inc(this)46.2%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among TimeMark Solutions, Inc and nearest filing-volume peers

TimeMark Solutions, Inc closes 46.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

TimeMark Solutions, Inc scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (15/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

79 /100 grade B

Relief provided

100 / 100 percentile-benchmarked

46.2% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

15 / 100 percentile-benchmarked

53.8% of complaints closed with an explanation to the consumer

Most of TimeMark Solutions, Inc's 13 filings include narrative text

53.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 46.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

TimeMark Solutions, Inc complaint mix by product

Total complaints: 13

TimeMark Solutions, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 13 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 9 complaints (69.2%), resolution 44.4% Student loan 69.2% Debt collection: 2 complaints (15.4%), resolution 100.0% Debt collection 15.4% Credit reporting,: 1 complaints (7.7%), resolution 0.0% Credit reporting, 7.7% Money transfer,: 1 complaints (7.7%), resolution 0.0% Money transfer, 7.7%
  • Student loan 9 69.2% – 44% relief
  • Debt collection 2 15.4% – 100% relief
  • Credit reporting, 1 7.7% – 0% relief
  • Money transfer, 1 7.7% – 0% relief

How TimeMark Solutions, Inc's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 9
Debt collection 2
Credit reporting, credit repair services, or other personal consumer reports 1
Money transfer, virtual currency, or money service 1

Where TimeMark Solutions, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
WA
7.7% of this company's filings
WA1TN1CO1TX1FL1NC1LA1MN1

TimeMark Solutions, Inc falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2019
1
-85.7% vs 2017
02468 201720182019 1

Top States

State Complaints
WA 1
TN 1
CO 1
TX 1
FL 1
NC 1
LA 1
MN 1
IL 1
CA 1

Top Issues

Issue Complaints
Dealing with your lender or servicer 7
False statements or representation 2
Dealing with my lender or servicer 1
Identity theft protection or other monitoring services 1
Unexpected or other fees 1
Struggling to repay your loan 1

Yearly Trend

Year Complaints Timely
2017 7 100%
2018 5 100%
2019 1 100%

Source: CFPB Consumer Complaint Database

TimeMark Solutions, Inc's narrative-rich complaint ledger

TimeMark Solutions, Inc's 13 logged complaints stay concentrated: only 10 states show a filing. 53.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2019-08-14.

TimeMark Solutions, Inc answers 100% of complaints inside the CFPB's tracked window and closes 53.8% with a written explanation. 46.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TimeMark Solutions, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for TimeMark Solutions, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for TimeMark Solutions, Inc (100% timely; 46.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record