CFPB · Single-product concentration

Peter Roberts & Associates, Inc.

129 CFPB complaints · 88.4% in "Debt collection" · top issue Attempts to collect debt not owed.

129 CFPB complaints

Peter Roberts & Associates, Inc.: 88.4% of 129 CFPB complaints sit in "Debt collection". Timely 100% · relief 17.1%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2013 to 2026

CFPB relief outcome brief

CCDB company peter-roberts-associates-inc

17.1% relief · 100% timely · 129 filings · Debt collection

Nearest relief peer: Qc Holdings Inc (17.1% relief)

Peter Roberts & Associates,Inc. (this)17.1%Credit Adjustments Inc0.8%We Collect Inc1.6%Reverse Mortgage InvestmentTr0%Tcf Financial Corporation21.5%
Closed-with-relief % among Peter Roberts & Associates, Inc. and nearest filing-volume peers

Peter Roberts & Associates, Inc. closes 17.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Peter Roberts & Associates, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on closed with explanation (69/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

83 /100 grade B

Relief provided

80 / 100 percentile-benchmarked

17.1% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

69 / 100 percentile-benchmarked

82.9% of complaints closed with an explanation to the consumer

Most of Peter Roberts & Associates, Inc.'s 129 filings include narrative text

56.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 17.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Peter Roberts & Associates, Inc. complaint mix by product

Total complaints: 129

Peter Roberts & Associates, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 129 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 114 complaints (88.4%), resolution 18.4% Debt collection 88.4% Credit reporting,: 11 complaints (8.5%), resolution 9.1% Credit reporting, 8.5% Credit reporting: 4 complaints (3.1%), resolution 0.0%
  • Debt collection 114 88.4% – 18% relief
  • Credit reporting, 11 8.5% – 9% relief
  • Credit reporting 4 3.1% – 0% relief

How Peter Roberts & Associates, Inc.'s 129 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 114
Credit reporting, credit repair services, or other personal consumer reports 11
Credit reporting or other personal consumer reports 4

Concentrated filing states for Peter Roberts & Associates, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MA
72.1% of this company's filings
MA93NH9RI8CT7FL4DC2IL1TN1

Peter Roberts & Associates, Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2013
0510152025 20132015201720192021202320252026 1

Top States

State Complaints
MA 93
NH 9
RI 8
CT 7
FL 4
DC 2
IL 1
TN 1
NY 1
AR 1
NJ 1
GA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 42
Written notification about debt 28
Incorrect information on your report 10
Communication tactics 10
Cont'd attempts collect debt not owed 10
False statements or representation 9
Took or threatened to take negative or legal action 7
Disclosure verification of debt 6
Problem with a credit reporting company's investigation into an existing problem 4
Problem with a company's investigation into an existing problem 1
Improper contact or sharing of info 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 2 100%
2015 6 100%
2016 12 100%
2017 10 100%
2018 8 100%
2019 16 100%
2020 16 100%
2021 13 100%
2022 9 100%
2023 4 100%
2024 11 100%
2025 20 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

Peter Roberts & Associates, Inc. filings cluster in one product

Peter Roberts & Associates, Inc.'s 129 logged complaints stay concentrated: only 12 states show a filing. 56.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-05.

Peter Roberts & Associates, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 82.9% with a written explanation. 17.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Peter Roberts & Associates, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Peter Roberts & Associates, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Peter Roberts & Associates, Inc. (100% timely; 17.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration