CFPB · Single-product concentration
Commercial Recovery Systems
207 CFPB complaints · 98.6% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Commercial Recovery Systems: 98.6% of 207 CFPB complaints sit in "Debt collection". Timely 47.8% · relief 1%. Allegations, not findings.
- Single-product concentration
- -73.2% filings 2013 to 2021
CFPB relief outcome brief
CCDB company commercial-recovery-systems
1% relief · 47.8% timely · 207 filings · Debt collection
Same-product relief peers
Nearest relief peer: TekCollect Inc. (1% relief)
Commercial Recovery Systems closes 1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 207 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Commercial Recovery Systems complaint mix by product
- Debt collection 204 98.6% – 1% relief
- Credit card 1 0.5% – 0% relief
- Mortgage 1 0.5% – 0% relief
- Payday loan, 1 0.5% – 0% relief
How Commercial Recovery Systems's 207 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 204 |
| Credit card | 1 |
| Mortgage | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Commercial Recovery Systems complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 12.6% of this company's filings
Commercial Recovery Systems falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 11
- -73.2% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 26 |
| CA | 22 |
| FL | 17 |
| NY | 12 |
| IL | 11 |
| OH | 9 |
| GA | 9 |
| VA | 7 |
| SC | 6 |
| MN | 6 |
| MA | 5 |
| AZ | 5 |
| NC | 5 |
| PA | 5 |
| OK | 4 |
| MI | 4 |
| NV | 4 |
| WI | 4 |
| MO | 4 |
| CO | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 58 |
| Communication tactics | 50 |
| Taking/threatening an illegal action | 24 |
| Took or threatened to take negative or legal action | 21 |
| False statements or representation | 16 |
| Disclosure verification of debt | 13 |
| Improper contact or sharing of info | 9 |
| Threatened to contact someone or share information improperly | 6 |
| Written notification about debt | 4 |
| Attempts to collect debt not owed | 3 |
| Delinquent account | 1 |
| Settlement process and costs | 1 |
| Received a loan you didn't apply for | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 41 | 75.6% |
| 2014 | 91 | 71.4% |
| 2015 | 13 | 23.1% |
| 2016 | 7 | 0% |
| 2017 | 15 | 0% |
| 2018 | 12 | 0% |
| 2019 | 16 | 0% |
| 2020 | 1 | 0% |
| 2021 | 11 | 0% |
Source: CFPB Consumer Complaint Database
Commercial Recovery Systems filings cluster in one product
Commercial Recovery Systems's 207 logged complaints stay concentrated: only 39 states show a filing. Only 25.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-06-17.
Commercial Recovery Systems answers 47.8% of complaints inside the CFPB's tracked window and closes 11.6% with a written explanation. 1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Commercial Recovery Systems.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Commercial Recovery Systems: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 207.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 47.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Commercial Recovery Systems (47.8% timely; 1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration