Commercial Recovery Systems
207 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Commercial Recovery Systems complaint mix by product
- Debt collection 204 98.6% – 1% relief
- Credit card 1 0.5% – 0% relief
- Mortgage 1 0.5% – 0% relief
- Payday loan, 1 0.5% – 0% relief
How Commercial Recovery Systems's 207 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 204 |
| Credit card | 1 |
| Mortgage | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 26 |
| CA | 22 |
| FL | 17 |
| NY | 12 |
| IL | 11 |
| OH | 9 |
| GA | 9 |
| VA | 7 |
| SC | 6 |
| MN | 6 |
| MA | 5 |
| AZ | 5 |
| NC | 5 |
| PA | 5 |
| OK | 4 |
| MI | 4 |
| NV | 4 |
| WI | 4 |
| MO | 4 |
| CO | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 58 |
| Communication tactics | 50 |
| Taking/threatening an illegal action | 24 |
| Took or threatened to take negative or legal action | 21 |
| False statements or representation | 16 |
| Disclosure verification of debt | 13 |
| Improper contact or sharing of info | 9 |
| Threatened to contact someone or share information improperly | 6 |
| Written notification about debt | 4 |
| Attempts to collect debt not owed | 3 |
| Delinquent account | 1 |
| Settlement process and costs | 1 |
| Received a loan you didn't apply for | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 41 | 75.6% |
| 2014 | 91 | 71.4% |
| 2015 | 13 | 23.1% |
| 2016 | 7 | 0% |
| 2017 | 15 | 0% |
| 2018 | 12 | 0% |
| 2019 | 16 | 0% |
| 2020 | 1 | 0% |
| 2021 | 11 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Commercial Recovery Systems
Commercial Recovery Systems's 207 logged complaints stay concentrated: only 39 states show a filing on record. Only 25.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2021-06-17.
Commercial Recovery Systems answers 47.8% of complaints inside the CFPB's tracked window and closes 11.6% with a written explanation. 1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Commercial Recovery Systems.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Commercial Recovery Systems have?
207, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Commercial Recovery Systems respond to complaints on time?
47.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Commercial Recovery Systems?
"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.