CFPB · Single-product concentration
The Best Service Co.,Inc
492 CFPB complaints · 76.8% in "Debt collection" · top issue Attempts to collect debt not owed.
The Best Service Co.,Inc: 76.8% of 492 CFPB complaints sit in "Debt collection". Timely 99.4% · relief 0.2%. Allegations, not findings.
- Single-product concentration
- +220% filings 2013 to 2026
CFPB relief outcome brief
CCDB company the-best-service-co-inc
0.2% relief · 99.4% timely · 492 filings · Debt collection
Same-product relief peers
Nearest relief peer: NCB Management Services Inc. (0.2% relief)
The Best Service Co.,Inc closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
The Best Service Co.,Inc scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (1/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
1 / 100 percentile-benchmarked
0.2% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.4% of complaints closed with an explanation to the consumer
Most of The Best Service Co.,Inc's 492 filings include narrative text
45.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Best Service Co.,Inc complaint mix by product
- Debt collection 378 77.3% – 0% relief
- Credit reporting, 61 12.5% – 0% relief
- Credit reporting 33 6.7% – 0% relief
- Checking or 8 1.6% – 0% relief
- Credit card 4 0.8% – 0% relief
- Debt or 3 0.6% – 0% relief
- Bank account 2 0.4% – 0% relief
How The Best Service Co.,Inc's 492 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 378 |
| Credit reporting, credit repair services, or other personal consumer reports | 61 |
| Credit reporting or other personal consumer reports | 33 |
| Checking or savings account | 8 |
| Credit card or prepaid card | 4 |
| Debt or credit management | 3 |
| Bank account or service | 2 |
| Credit card | 1 |
| Consumer Loan | 1 |
| Credit reporting | 1 |
Concentrated filing states for The Best Service Co.,Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 69.9% of this company's filings
The Best Service Co.,Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 32
- +220% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 344 |
| TX | 18 |
| AZ | 17 |
| CO | 13 |
| FL | 13 |
| IA | 8 |
| NV | 8 |
| NM | 7 |
| IL | 7 |
| WA | 7 |
| OR | 5 |
| GA | 5 |
| OK | 4 |
| PA | 3 |
| KS | 3 |
| MA | 2 |
| NY | 2 |
| UT | 2 |
| NE | 2 |
| MD | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 148 |
| Written notification about debt | 61 |
| Incorrect information on your report | 52 |
| Took or threatened to take negative or legal action | 48 |
| False statements or representation | 42 |
| Cont'd attempts collect debt not owed | 29 |
| Problem with a credit reporting company's investigation into an existing problem | 21 |
| Disclosure verification of debt | 20 |
| Communication tactics | 16 |
| Improper use of your report | 16 |
| Problem with a company's investigation into an existing problem | 8 |
| Taking/threatening an illegal action | 6 |
| Threatened to contact someone or share information improperly | 5 |
| Closing an account | 3 |
| Getting a credit card | 2 |
| Managing an account | 2 |
| Improper contact or sharing of info | 2 |
| Opening an account | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 70% |
| 2014 | 13 | 100% |
| 2015 | 17 | 100% |
| 2016 | 25 | 100% |
| 2017 | 29 | 100% |
| 2018 | 31 | 100% |
| 2019 | 43 | 100% |
| 2020 | 29 | 100% |
| 2021 | 47 | 100% |
| 2022 | 54 | 100% |
| 2023 | 53 | 100% |
| 2024 | 37 | 100% |
| 2025 | 72 | 100% |
| 2026 | 32 | 100% |
Source: CFPB Consumer Complaint Database
The Best Service Co.,Inc filings cluster in one product
The Best Service Co.,Inc's 492 logged complaints stay concentrated: only 35 states show a filing. 45.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-05.
The Best Service Co.,Inc answers 99.4% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Best Service Co.,Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The Best Service Co.,Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 492.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The Best Service Co.,Inc (99.4% timely; 0.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration