Total complaints
398
Filed since 2013
398 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
398 consumer complaints filed with the CFPB
This profile shows The Best Service Co.,Inc's complaint history from CFPB public records. 398 consumers have filed complaints since 2013. The company has a 99.2% timely response rate and has provided relief in 0.3% of cases.
Total complaints
398
Filed since 2013
Timely response
99.2%
CFPB-tracked response window
Relief rate
0.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How The Best Service Co.,Inc's 398 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 307 |
| Credit reporting, credit repair services, or other personal consumer reports | 47 |
| Credit reporting or other personal consumer reports | 28 |
| Checking or savings account | 5 |
| Debt or credit management | 3 |
| Credit card or prepaid card | 3 |
| Bank account or service | 2 |
| Credit card | 1 |
| Credit reporting | 1 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| CA | 284 |
| TX | 17 |
| AZ | 12 |
| CO | 10 |
| FL | 8 |
| IA | 6 |
| NV | 6 |
| NM | 6 |
| OR | 5 |
| WA | 5 |
| IL | 4 |
| KS | 3 |
| OK | 3 |
| GA | 3 |
| PA | 2 |
| MD | 2 |
| NE | 2 |
| UT | 2 |
| MA | 2 |
| NY | 2 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 116 |
| Written notification about debt | 50 |
| Incorrect information on your report | 41 |
| Took or threatened to take negative or legal action | 38 |
| False statements or representation | 34 |
| Cont'd attempts collect debt not owed | 27 |
| Problem with a credit reporting company's investigation into an existing problem | 18 |
| Disclosure verification of debt | 16 |
| Communication tactics | 14 |
| Improper use of your report | 12 |
| Problem with a company's investigation into an existing problem | 7 |
| Taking/threatening an illegal action | 6 |
| Threatened to contact someone or share information improperly | 4 |
| Closing an account | 2 |
| Improper contact or sharing of info | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Managing an account | 1 |
| Problem with a purchase or transfer | 1 |
| Account opening, closing, or management | 1 |
| Confusing or missing disclosures | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 70% |
| 2014 | 13 | 100% |
| 2015 | 14 | 100% |
| 2016 | 23 | 100% |
| 2017 | 26 | 100% |
| 2018 | 27 | 100% |
| 2019 | 38 | 100% |
| 2020 | 23 | 100% |
| 2021 | 36 | 100% |
| 2022 | 44 | 100% |
| 2023 | 41 | 100% |
| 2024 | 27 | 100% |
| 2025 | 59 | 100% |
| 2026 | 17 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
The Best Service Co.,Inc has accumulated 398 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 141 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, The Best Service Co.,Inc reports a 99.2% timely-response rate and has closed 99.5% of cases with a written explanation to the consumer. 0.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The Best Service Co.,Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
The Best Service Co.,Inc has received 398 consumer complaints filed with the Consumer Financial Protection Bureau.
The Best Service Co.,Inc has a 99.2% timely response rate to CFPB complaints.
The most common issue reported against The Best Service Co.,Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.