Herbert P. Sears Co., Inc.
494 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Herbert P. Sears Co., Inc. complaint mix by product
- Debt collection 394 79.9% – 4% relief
- Credit reporting 57 11.6% – 0% relief
- Credit reporting, 37 7.5% – 0% relief
- Student loan 2 0.4% – 0% relief
- Debt or 1 0.2% – 0% relief
- Payday loan, 1 0.2% – 0% relief
- Payday loan, 1 0.2% – 0% relief
How Herbert P. Sears Co., Inc.'s 494 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 394 |
| Credit reporting or other personal consumer reports | 57 |
| Credit reporting, credit repair services, or other personal consumer reports | 37 |
| Student loan | 2 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 245 |
| TX | 95 |
| FL | 38 |
| AZ | 33 |
| GA | 20 |
| NV | 14 |
| NY | 7 |
| WA | 5 |
| NC | 5 |
| MA | 3 |
| MD | 3 |
| LA | 3 |
| AL | 2 |
| UT | 2 |
| IL | 2 |
| OK | 1 |
| MO | 1 |
| NJ | 1 |
| OH | 1 |
| WY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 149 |
| Written notification about debt | 60 |
| Took or threatened to take negative or legal action | 53 |
| False statements or representation | 46 |
| Incorrect information on your report | 38 |
| Cont'd attempts collect debt not owed | 36 |
| Improper use of your report | 33 |
| Communication tactics | 28 |
| Problem with a credit reporting company's investigation into an existing problem | 13 |
| Disclosure verification of debt | 13 |
| Problem with a company's investigation into an existing problem | 11 |
| Improper contact or sharing of info | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Charged fees or interest you didn't expect | 2 |
| Confusing or missing disclosures | 1 |
| Issue where my lender is my school | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Electronic communications | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 7 | 100% |
| 2014 | 14 | 100% |
| 2015 | 24 | 95.8% |
| 2016 | 20 | 100% |
| 2017 | 17 | 100% |
| 2018 | 27 | 100% |
| 2019 | 20 | 100% |
| 2020 | 23 | 100% |
| 2021 | 46 | 100% |
| 2022 | 25 | 100% |
| 2023 | 32 | 100% |
| 2024 | 75 | 100% |
| 2025 | 92 | 100% |
| 2026 | 72 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Herbert P. Sears Co., Inc.
Herbert P. Sears Co., Inc.'s 494 logged complaints stay concentrated: only 30 states show a filing on record. Only 33% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-25.
Herbert P. Sears Co., Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 96.4% with a written explanation. 3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Herbert P. Sears Co., Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Herbert P. Sears Co., Inc. have?
494, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Herbert P. Sears Co., Inc. respond to complaints on time?
99.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Herbert P. Sears Co., Inc.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.