CFPB · Single-product concentration
Duncan Solutions, lnc.
489 CFPB complaints · 96.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Duncan Solutions, lnc.: 96.7% of 489 CFPB complaints sit in "Debt collection". Timely 91.2% · relief 0%. Allegations, not findings.
- Single-product concentration
- -25.8% filings 2015 to 2025
CFPB relief outcome brief
CCDB company duncan-solutions-lnc
0% relief · 91.2% timely · 489 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Duncan Solutions, lnc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Duncan Solutions, lnc.'s 489 filings include narrative text
49.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Duncan Solutions, lnc. complaint mix by product
- Debt collection 473 96.7% – 0% relief
- Credit reporting, 6 1.2% – 0% relief
- Credit reporting 6 1.2% – 0% relief
- Consumer Loan 2 0.4% – 0% relief
- Debt or 1 0.2% – 0% relief
- Credit reporting 1 0.2% – 0% relief
How Duncan Solutions, lnc.'s 489 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 473 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Credit reporting or other personal consumer reports | 6 |
| Consumer Loan | 2 |
| Debt or credit management | 1 |
| Credit reporting | 1 |
Where Duncan Solutions, lnc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14.5% of this company's filings
Duncan Solutions, lnc. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 23
- -25.8% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 71 |
| GA | 53 |
| VA | 50 |
| MD | 45 |
| TX | 42 |
| NJ | 31 |
| NY | 23 |
| PA | 22 |
| DC | 18 |
| IL | 18 |
| FL | 15 |
| MA | 13 |
| NC | 11 |
| MI | 10 |
| SC | 5 |
| CT | 5 |
| IN | 5 |
| OH | 4 |
| KY | 4 |
| DE | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 196 |
| Cont'd attempts collect debt not owed | 73 |
| Written notification about debt | 67 |
| False statements or representation | 56 |
| Took or threatened to take negative or legal action | 29 |
| Communication tactics | 23 |
| Disclosure verification of debt | 21 |
| Improper use of your report | 7 |
| Incorrect information on your report | 5 |
| Improper contact or sharing of info | 4 |
| Threatened to contact someone or share information improperly | 2 |
| Taking out the loan or lease | 2 |
| Confusing or missing disclosures | 1 |
| Electronic communications | 1 |
| Taking/threatening an illegal action | 1 |
| Incorrect information on credit report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 31 | 38.7% |
| 2016 | 70 | 71.4% |
| 2017 | 62 | 100% |
| 2018 | 45 | 100% |
| 2019 | 42 | 97.6% |
| 2020 | 45 | 100% |
| 2021 | 40 | 100% |
| 2022 | 38 | 94.7% |
| 2023 | 35 | 100% |
| 2024 | 58 | 100% |
| 2025 | 23 | 95.7% |
Source: CFPB Consumer Complaint Database
Duncan Solutions, lnc. filings cluster in one product
Duncan Solutions, lnc.'s 489 logged complaints stay concentrated: only 38 states show a filing. 49.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-04-01.
Duncan Solutions, lnc. answers 91.2% of complaints inside the CFPB's tracked window and closes 98.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Duncan Solutions, lnc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Duncan Solutions, lnc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 489.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Duncan Solutions, lnc. (91.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration