Total complaints
10
Filed since 2016
2026 data Public-data reference. official source
TFC Group, LLC
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows TFC Group, LLC's complaint history from CFPB public records. 10 consumers have filed complaints since 2016. The company has a 70% timely response rate and has provided relief in 0% of cases.
10
Total Complaints
70%
Timely Response
10%
Disputed
0%
Relief Provided
2
States Active
2016
Since
Timely response
70%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 70.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
TFC Group, LLC complaint mix by product
- Payday loan, 6 60.0% – 0% relief
- Consumer Loan 3 30.0% – 0% relief
- Debt collection 1 10.0% – 0% relief
How TFC Group, LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 6 |
| Consumer Loan | 3 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| AZ | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with the payoff process at the end of the loan | 3 |
| Charged fees or interest you didn't expect | 3 |
| Problems when you are unable to pay | 2 |
| Charged fees or interest I didn't expect | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 4 | 100% |
| 2018 | 2 | 0% |
| 2021 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About TFC Group, LLC
TFC Group, LLC has accumulated 10 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2021-07-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TFC Group, LLC reports a 70% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Problem with the payoff process at the end of the loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TFC Group, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does TFC Group, LLC have?
TFC Group, LLC has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does TFC Group, LLC respond to complaints on time?
TFC Group, LLC has a 70% timely response rate to CFPB complaints.
What is the most common complaint about TFC Group, LLC?
The most common issue reported against TFC Group, LLC is "Problem with the payoff process at the end of the loan" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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