CFPB · Narrative-heavy record

TFC Group, LLC

12 CFPB complaints · 66.7% with narratives · top issue Charged fees or interest you didn't expect.

12 CFPB complaints

TFC Group, LLC: 66.7% of 12 filings include consumer narratives. Timely 75% · relief 0% · top product Payday loan, title loan, or personal loan. Allegations, not findings.

  • Narrative-heavy record
  • -33.3% filings 2016 to 2021

CFPB relief outcome brief

CCDB company tfc-group-llc

0% relief · 75% timely · 12 filings · Payday loan, title loan, or personal loan

Nearest relief peer: Kashia Services (0% relief)

TFC Group, LLC (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among TFC Group, LLC and nearest filing-volume peers

TFC Group, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of TFC Group, LLC's 12 filings include narrative text

66.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 75.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

TFC Group, LLC complaint mix by product

Total complaints: 12

TFC Group, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 12 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 7 complaints (58.3%), resolution 0.0% Payday loan, 58.3% Consumer Loan: 4 complaints (33.3%), resolution 0.0% Consumer Loan 33.3% Debt collection: 1 complaints (8.3%), resolution 0.0% Debt collection 8.3%
  • Payday loan, 7 58.3% 0% relief
  • Consumer Loan 4 33.3% 0% relief
  • Debt collection 1 8.3% 0% relief

How TFC Group, LLC's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 7
Consumer Loan 4
Debt collection 1

Concentrated filing states for TFC Group, LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
83.3% of this company's filings
CA10AZ2

TFC Group, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2021
2
-33.3% vs 2016
1.522.533.544.5 2016201720182021 2

Top States

State Complaints
CA 10
AZ 2

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 4
Problem with the payoff process at the end of the loan 3
Problems when you are unable to pay 2
Communication tactics 1
Taking out the loan or lease 1
Charged fees or interest I didn't expect 1

Yearly Trend

Year Complaints Timely
2016 3 100%
2017 4 100%
2018 3 33.3%
2021 2 50%

Source: CFPB Consumer Complaint Database

TFC Group, LLC's narrative-rich complaint ledger

TFC Group, LLC's 12 logged complaints stay concentrated: only 2 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2021-07-19.

TFC Group, LLC answers 75% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged fees or interest you didn't expect."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TFC Group, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for TFC Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for TFC Group, LLC (75% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record