Total complaints
44
Filed since 2022
44 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
44 consumer complaints filed with the CFPB
This profile shows Sulphur Bank Rancheria Enterprises's complaint history from CFPB public records. 44 consumers have filed complaints since 2022. The company has a 97.7% timely response rate and has provided relief in 0% of cases.
Total complaints
44
Filed since 2022
Timely response
97.7%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Sulphur Bank Rancheria Enterprises's 44 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 27 |
| Payday loan, title loan, or personal loan | 10 |
| Debt collection | 5 |
| Credit reporting or other personal consumer reports | 1 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| IN | 7 |
| OH | 7 |
| CA | 6 |
| CO | 3 |
| KY | 3 |
| LA | 3 |
| WA | 2 |
| MI | 2 |
| TX | 2 |
| NY | 1 |
| TN | 1 |
| WI | 1 |
| AZ | 1 |
| NC | 1 |
| OK | 1 |
| NJ | 1 |
| MS | 1 |
| KS | 1 |
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 17 |
| Struggling to pay your loan | 9 |
| Electronic communications | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| Received a loan you didn't apply for | 2 |
| Improper use of your report | 1 |
| Fees or interest | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Problem with additional add-on products or services | 1 |
| Can't contact lender or servicer | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Can't stop withdrawals from your bank account | 1 |
| Took or threatened to take negative or legal action | 1 |
| Attempts to collect debt not owed | 1 |
| Getting the loan | 1 |
| Problem when making payments | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 50% |
| 2023 | 13 | 100% |
| 2024 | 12 | 100% |
| 2025 | 14 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Sulphur Bank Rancheria Enterprises has accumulated 44 consumer complaints in the CFPB public database, with filings active across 18 U.S. states. Of those submissions, 25 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-02-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Sulphur Bank Rancheria Enterprises reports a 97.7% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sulphur Bank Rancheria Enterprises: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Sulphur Bank Rancheria Enterprises has received 44 consumer complaints filed with the Consumer Financial Protection Bureau.
Sulphur Bank Rancheria Enterprises has a 97.7% timely response rate to CFPB complaints.
The most common issue reported against Sulphur Bank Rancheria Enterprises is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, personal loan, or advance loan" product category.
Read our methodology — how this data is sourced, computed, and verified.