CFPB · Single-product concentration
Suburban Mortgage Company of New Mexico
8 CFPB complaints · 87.5% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Suburban Mortgage Company of New Mexico: 87.5% of 8 CFPB complaints sit in "Mortgage". Timely 75% · relief 12.5%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2024
CFPB relief outcome brief
CCDB company suburban-mortgage-company-of-new-mexico
12.5% relief · 75% timely · 8 filings · Mortgage
Same-product relief peers
Nearest relief peer: Prospect Mortgage, LLC (12.5% relief)
Suburban Mortgage Company of New Mexico closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Suburban Mortgage Company of New Mexico complaint mix by product
- Mortgage 7 87.5% – 14% relief
- Credit reporting 1 12.5% – 0% relief
How Suburban Mortgage Company of New Mexico's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 7 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Suburban Mortgage Company of New Mexico
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 62.5% of this company's filings
Suburban Mortgage Company of New Mexico complaints by year
Annual filing volume from the CFPB public database
- 2024
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| IA | 1 |
| TX | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 4 |
| Loan servicing, payments, escrow account | 2 |
| Improper use of your report | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 3 | 100% |
| 2014 | 2 | 100% |
| 2018 | 1 | 0% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Suburban Mortgage Company of New Mexico filings cluster in one product
Suburban Mortgage Company of New Mexico's 8 logged complaints stay concentrated: only 4 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2024-02-09.
Suburban Mortgage Company of New Mexico answers 75% of complaints inside the CFPB's tracked window and closes 62.5% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Suburban Mortgage Company of New Mexico.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Suburban Mortgage Company of New Mexico: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 75%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Suburban Mortgage Company of New Mexico (75% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration