CFPB · Narrative-heavy record
Student Aid Experts
5 CFPB complaints · 80% with narratives · top issue Dealing with your lender or servicer.
Student Aid Experts: 80% of 5 filings include consumer narratives. Timely 20% · relief 0% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2018 to 2022
CFPB relief outcome brief
CCDB company student-aid-experts
0% relief · 20% timely · 5 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
Student Aid Experts closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Student Aid Experts complaint mix by product
- Student loan 2 40.0% – 0% relief
- Credit reporting, 2 40.0% – 0% relief
- Money transfer, 1 20.0% – 0% relief
How Student Aid Experts's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
Where Student Aid Experts complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MD
- 20% of this company's filings
Student Aid Experts falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 1
- -50% vs 2018
Top States
| State | Complaints |
|---|---|
| MD | 1 |
| MI | 1 |
| CA | 1 |
| MA | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 2 |
| Fraud or scam | 1 |
| Incorrect information on your report | 1 |
| Problem with fraud alerts or security freezes | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 50% |
| 2021 | 2 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Student Aid Experts's narrative-rich complaint ledger
Student Aid Experts's 5 logged complaints stay concentrated: only 5 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2022-02-21.
Student Aid Experts answers 20% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Student Aid Experts.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Student Aid Experts: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 20%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Student Aid Experts (20% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record