Student Aid Experts
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Student Aid Experts complaint mix by product
- Student loan 2 40.0% – 0% relief
- Credit reporting, 2 40.0% – 0% relief
- Money transfer, 1 20.0% – 0% relief
How Student Aid Experts's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| MD | 1 |
| MI | 1 |
| CA | 1 |
| MA | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 2 |
| Fraud or scam | 1 |
| Incorrect information on your report | 1 |
| Problem with fraud alerts or security freezes | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 50% |
| 2021 | 2 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Student Aid Experts
Student Aid Experts's 5 logged complaints stay concentrated: only 5 states show a filing on record. 80% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2018 through 2022-02-21.
Student Aid Experts answers 20% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Student Aid Experts.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Student Aid Experts have?
5, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Student Aid Experts respond to complaints on time?
20% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Student Aid Experts?
"Dealing with your lender or servicer", filed under the "Student loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.