CFPB · Single-product concentration
Strauss Factor Laing & Lyons
17 CFPB complaints · 94.1% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Strauss Factor Laing & Lyons: 94.1% of 17 CFPB complaints sit in "Debt collection". Timely 100% · relief 11.8%. Allegations, not findings.
- Single-product concentration
- -50% filings 2015 to 2026
CFPB relief outcome brief
CCDB company strauss-factor-laing-lyons
11.8% relief · 100% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Vision Financial Corp. (11.9% relief)
Strauss Factor Laing & Lyons closes 11.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 17 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Strauss Factor Laing & Lyons complaint mix by product
- Debt collection 16 94.1% – 13% relief
- Credit reporting 1 5.9% – 0% relief
How Strauss Factor Laing & Lyons's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 16 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Strauss Factor Laing & Lyons
Top states by attributed CFPB complaint volume for this company
- Leading state
- RI
- 82.4% of this company's filings
Strauss Factor Laing & Lyons falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2015
Top States
| State | Complaints |
|---|---|
| RI | 14 |
| OK | 1 |
| GA | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 5 |
| False statements or representation | 4 |
| Cont'd attempts collect debt not owed | 2 |
| Incorrect information on your report | 1 |
| Disclosure verification of debt | 1 |
| Communication tactics | 1 |
| Taking/threatening an illegal action | 1 |
| Written notification about debt | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2016 | 2 | 100% |
| 2017 | 2 | 100% |
| 2020 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 5 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Strauss Factor Laing & Lyons filings cluster in one product
Strauss Factor Laing & Lyons's 17 logged complaints stay concentrated: only 4 states show a filing. Only 29.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2026-03-09.
Strauss Factor Laing & Lyons answers 100% of complaints inside the CFPB's tracked window and closes 82.4% with a written explanation. 11.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Strauss Factor Laing & Lyons.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Strauss Factor Laing & Lyons: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Strauss Factor Laing & Lyons (100% timely; 11.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration