Stone Higgs & Drexler
25 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Stone Higgs & Drexler complaint mix by product
- Debt collection 18 72.0% – 6% relief
- Vehicle loan 2 8.0% – 50% relief
- Payday loan, 2 8.0% – 0% relief
- Credit reporting, 2 8.0% – 0% relief
- Credit reporting 1 4.0% – 0% relief
How Stone Higgs & Drexler's 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TN | 18 |
| GA | 2 |
| AL | 1 |
| TX | 1 |
| AR | 1 |
| MS | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 9 |
| Incorrect information on your report | 3 |
| False statements or representation | 2 |
| Attempts to collect debt not owed | 2 |
| Taking/threatening an illegal action | 2 |
| Disclosure verification of debt | 2 |
| Repossession | 1 |
| Problem when making payments | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2016 | 2 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2024 | 2 | 100% |
| 2025 | 6 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Stone Higgs & Drexler
Stone Higgs & Drexler's 25 logged complaints stay concentrated: only 7 states show a filing on record. 48% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-03.
Stone Higgs & Drexler answers 100% of complaints inside the CFPB's tracked window and closes 92% with a written explanation. 8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stone Higgs & Drexler.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Stone Higgs & Drexler have?
25, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Stone Higgs & Drexler respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Stone Higgs & Drexler?
"Took or threatened to take negative or legal action", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.