CFPB · Single-product concentration
Stone Higgs & Drexler
25 CFPB complaints · 72% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Stone Higgs & Drexler: 72% of 25 CFPB complaints sit in "Debt collection". Timely 100% · relief 8%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2015 to 2026
CFPB relief outcome brief
CCDB company stone-higgs-drexler
8% relief · 100% timely · 25 filings · Debt collection
Same-product relief peers
Nearest relief peer: NRA Group, LLC (8.1% relief)
Stone Higgs & Drexler closes 8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Stone Higgs & Drexler's 25 filings include narrative text
48% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Stone Higgs & Drexler complaint mix by product
- Debt collection 18 72.0% – 6% relief
- Vehicle loan 2 8.0% – 50% relief
- Payday loan, 2 8.0% – 0% relief
- Credit reporting, 2 8.0% – 0% relief
- Credit reporting 1 4.0% – 0% relief
How Stone Higgs & Drexler's 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Stone Higgs & Drexler
Top states by attributed CFPB complaint volume for this company
- Leading state
- TN
- 72% of this company's filings
Stone Higgs & Drexler falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -33.3% vs 2015
Top States
| State | Complaints |
|---|---|
| TN | 18 |
| GA | 2 |
| AL | 1 |
| TX | 1 |
| AR | 1 |
| MS | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 9 |
| Incorrect information on your report | 3 |
| False statements or representation | 2 |
| Attempts to collect debt not owed | 2 |
| Taking/threatening an illegal action | 2 |
| Disclosure verification of debt | 2 |
| Repossession | 1 |
| Problem when making payments | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2016 | 2 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2024 | 2 | 100% |
| 2025 | 6 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Stone Higgs & Drexler filings cluster in one product
Stone Higgs & Drexler's 25 logged complaints stay concentrated: only 7 states show a filing. 48% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-03.
Stone Higgs & Drexler answers 100% of complaints inside the CFPB's tracked window and closes 92% with a written explanation. 8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stone Higgs & Drexler.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Stone Higgs & Drexler: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 25.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Stone Higgs & Drexler (100% timely; 8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration