CFPB · Single-product concentration
Stockton Mortgage
39 CFPB complaints · 89.7% in "Mortgage" · top issue Trouble during payment process.
Stockton Mortgage: 89.7% of 39 CFPB complaints sit in "Mortgage". Timely 97.4% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2020 to 2026
CFPB relief outcome brief
CCDB company stockton-mortgage
0% relief · 97.4% timely · 39 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Stockton Mortgage closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Stockton Mortgage's 39 filings include narrative text
64.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Stockton Mortgage complaint mix by product
- Mortgage 35 89.7% – 0% relief
- Credit reporting 3 7.7% – 0% relief
- Money transfer, 1 2.6% – 0% relief
How Stockton Mortgage's 39 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 35 |
| Credit reporting or other personal consumer reports | 3 |
| Money transfer, virtual currency, or money service | 1 |
Where Stockton Mortgage complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 23.1% of this company's filings
Stockton Mortgage rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +100% vs 2020
Top States
| State | Complaints |
|---|---|
| GA | 9 |
| FL | 9 |
| KY | 7 |
| PA | 2 |
| VA | 2 |
| TN | 2 |
| IN | 1 |
| CA | 1 |
| AR | 1 |
| MS | 1 |
| WV | 1 |
| IA | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 21 |
| Closing on a mortgage | 6 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Incorrect information on your report | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Other transaction problem | 1 |
| Improper use of your report | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 2 | 100% |
| 2021 | 7 | 100% |
| 2022 | 2 | 100% |
| 2023 | 7 | 100% |
| 2024 | 5 | 100% |
| 2025 | 12 | 91.7% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Stockton Mortgage filings cluster in one product
Stockton Mortgage's 39 logged complaints stay concentrated: only 13 states show a filing. 64.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-15.
Stockton Mortgage answers 97.4% of complaints inside the CFPB's tracked window and closes 94.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stockton Mortgage.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Stockton Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 39.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Stockton Mortgage (97.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration