CFPB · Single-product concentration

Steel River Systems, LLC

173 CFPB complaints · 76.9% in "Debt collection" · top issue Attempts to collect debt not owed.

173 CFPB complaints

Steel River Systems, LLC: 76.9% of 173 CFPB complaints sit in "Debt collection". Timely 99.4% · relief 1.7%. Allegations, not findings.

  • Single-product concentration
  • +1166.7% filings 2021 to 2026

CFPB relief outcome brief

CCDB company steel-river-systems-llc

1.7% relief · 99.4% timely · 173 filings · Debt collection

Nearest relief peer: Credit Card Receivables Fund Incorporated (1.7% relief)

Steel River Systems, LLC (th…1.7%FlexShopper, Inc10.4%Green & Sons Agency, Inc.0%Mb Financial, Inc.24.3%Drb-40, LLC0.6%
Closed-with-relief % among Steel River Systems, LLC and nearest filing-volume peers

Steel River Systems, LLC closes 1.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 173 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Steel River Systems, LLC complaint mix by product

Total complaints: 173

Steel River Systems, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 173 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 133 complaints (76.9%), resolution 1.5% Debt collection 76.9% Credit reporting: 32 complaints (18.5%), resolution 3.1% Credit reporting 18.5% Credit reporting,: 3 complaints (1.7%), resolution 0.0% Credit card: 2 complaints (1.2%), resolution 0.0% Checking or: 2 complaints (1.2%), resolution 0.0% Vehicle loan: 1 complaints (0.6%), resolution 0.0%
  • Debt collection 133 76.9% 2% relief
  • Credit reporting 32 18.5% 3% relief
  • Credit reporting, 3 1.7% 0% relief
  • Credit card 2 1.2% 0% relief
  • Checking or 2 1.2% 0% relief
  • Vehicle loan 1 0.6% 0% relief

How Steel River Systems, LLC's 173 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 133
Credit reporting or other personal consumer reports 32
Credit reporting, credit repair services, or other personal consumer reports 3
Credit card 2
Checking or savings account 2
Vehicle loan or lease 1

Concentrated filing states for Steel River Systems, LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
68.2% of this company's filings
FL118TX8GA7AZ5SC5IL4LA4OH3

Steel River Systems, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
38
+1166.7% vs 2021
020406080100 202120222023202420252026 38

Top States

State Complaints
FL 118
TX 8
GA 7
AZ 5
SC 5
IL 4
LA 4
OH 3
NC 3
CA 2
NJ 2
AL 2
UT 2
ME 1
NV 1
TN 1
VA 1
KY 1
PA 1
WI 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 66
Took or threatened to take negative or legal action 24
Written notification about debt 22
Improper use of your report 15
Incorrect information on your report 15
False statements or representation 14
Problem with a company's investigation into an existing problem 5
Electronic communications 4
Communication tactics 2
Problem with a credit reporting company's investigation into an existing problem 2
Threatened to contact someone or share information improperly 1
Getting a credit card 1
Getting a loan or lease 1
Managing an account 1

Yearly Trend

Year Complaints Timely
2021 3 100%
2022 6 100%
2023 15 100%
2024 27 96.3%
2025 84 100%
2026 38 100%

Source: CFPB Consumer Complaint Database

Steel River Systems, LLC filings cluster in one product

Steel River Systems, LLC's 173 logged complaints stay concentrated: only 21 states show a filing. Only 33.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-25.

Steel River Systems, LLC answers 99.4% of complaints inside the CFPB's tracked window and closes 96.5% with a written explanation. 1.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Steel River Systems, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Steel River Systems, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Steel River Systems, LLC (99.4% timely; 1.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration