CFPB · Single-product concentration
Financial Assistance Inc
293 CFPB complaints · 73.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Financial Assistance Inc: 73.7% of 293 CFPB complaints sit in "Debt collection". Timely 94.9% · relief 1.7%. Allegations, not findings.
- Single-product concentration
- +800% filings 2013 to 2026
CFPB relief outcome brief
CCDB company financial-assistance-inc
1.7% relief · 94.9% timely · 293 filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Card Receivables Fund Incorporated (1.7% relief)
Financial Assistance Inc closes 1.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 293 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Financial Assistance Inc complaint mix by product
- Debt collection 216 73.7% – 2% relief
- Credit reporting 49 16.7% – 0% relief
- Credit reporting, 22 7.5% – 0% relief
- Checking or 3 1.0% – 0% relief
- Payday loan, 1 0.3% – 0% relief
- Student loan 1 0.3% – 0% relief
- Vehicle loan 1 0.3% – 0% relief
How Financial Assistance Inc's 293 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 216 |
| Credit reporting or other personal consumer reports | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 22 |
| Checking or savings account | 3 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Student loan | 1 |
| Vehicle loan or lease | 1 |
Where Financial Assistance Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 21.8% of this company's filings
Financial Assistance Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 18
- +800% vs 2013
Top States
| State | Complaints |
|---|---|
| WA | 64 |
| NV | 44 |
| TX | 22 |
| CA | 19 |
| FL | 16 |
| GA | 16 |
| AZ | 14 |
| OR | 13 |
| CO | 10 |
| NC | 9 |
| ID | 8 |
| NY | 7 |
| MN | 6 |
| AL | 5 |
| VA | 5 |
| IL | 4 |
| IN | 3 |
| LA | 3 |
| MT | 2 |
| MD | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 87 |
| Incorrect information on your report | 42 |
| Took or threatened to take negative or legal action | 41 |
| Written notification about debt | 32 |
| False statements or representation | 24 |
| Improper use of your report | 14 |
| Problem with a company's investigation into an existing problem | 14 |
| Disclosure verification of debt | 12 |
| Communication tactics | 9 |
| Cont'd attempts collect debt not owed | 7 |
| Improper contact or sharing of info | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problem caused by your funds being low | 1 |
| Struggling to pay your loan | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Dealing with my lender or servicer | 1 |
| Opening an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 50% |
| 2014 | 6 | 50% |
| 2015 | 5 | 100% |
| 2016 | 8 | 100% |
| 2017 | 12 | 91.7% |
| 2018 | 8 | 100% |
| 2019 | 5 | 100% |
| 2020 | 20 | 100% |
| 2021 | 19 | 84.2% |
| 2022 | 26 | 100% |
| 2023 | 40 | 100% |
| 2024 | 57 | 98.2% |
| 2025 | 67 | 100% |
| 2026 | 18 | 66.7% |
Source: CFPB Consumer Complaint Database
Financial Assistance Inc filings cluster in one product
Financial Assistance Inc's 293 logged complaints stay concentrated: only 36 states show a filing. Only 39.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-23.
Financial Assistance Inc answers 94.9% of complaints inside the CFPB's tracked window and closes 95.9% with a written explanation. 1.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Financial Assistance Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Financial Assistance Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 293.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Financial Assistance Inc (94.9% timely; 1.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration