Financial Assistance Inc
293 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Financial Assistance Inc complaint mix by product
- Debt collection 216 73.7% – 2% relief
- Credit reporting 49 16.7% – 0% relief
- Credit reporting, 22 7.5% – 0% relief
- Checking or 3 1.0% – 0% relief
- Payday loan, 1 0.3% – 0% relief
- Student loan 1 0.3% – 0% relief
- Vehicle loan 1 0.3% – 0% relief
How Financial Assistance Inc's 293 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 216 |
| Credit reporting or other personal consumer reports | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 22 |
| Checking or savings account | 3 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Student loan | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| WA | 64 |
| NV | 44 |
| TX | 22 |
| CA | 19 |
| FL | 16 |
| GA | 16 |
| AZ | 14 |
| OR | 13 |
| CO | 10 |
| NC | 9 |
| ID | 8 |
| NY | 7 |
| MN | 6 |
| AL | 5 |
| VA | 5 |
| IL | 4 |
| IN | 3 |
| LA | 3 |
| MT | 2 |
| MD | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 87 |
| Incorrect information on your report | 42 |
| Took or threatened to take negative or legal action | 41 |
| Written notification about debt | 32 |
| False statements or representation | 24 |
| Improper use of your report | 14 |
| Problem with a company's investigation into an existing problem | 14 |
| Disclosure verification of debt | 12 |
| Communication tactics | 9 |
| Cont'd attempts collect debt not owed | 7 |
| Improper contact or sharing of info | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problem caused by your funds being low | 1 |
| Struggling to pay your loan | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Dealing with my lender or servicer | 1 |
| Opening an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 50% |
| 2014 | 6 | 50% |
| 2015 | 5 | 100% |
| 2016 | 8 | 100% |
| 2017 | 12 | 91.7% |
| 2018 | 8 | 100% |
| 2019 | 5 | 100% |
| 2020 | 20 | 100% |
| 2021 | 19 | 84.2% |
| 2022 | 26 | 100% |
| 2023 | 40 | 100% |
| 2024 | 57 | 98.2% |
| 2025 | 67 | 100% |
| 2026 | 18 | 66.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Financial Assistance Inc
Financial Assistance Inc's 293 logged complaints stay concentrated: only 36 states show a filing on record. Only 39.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-23.
Financial Assistance Inc answers 94.9% of complaints inside the CFPB's tracked window and closes 95.9% with a written explanation. 1.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Financial Assistance Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Financial Assistance Inc have?
293, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Financial Assistance Inc respond to complaints on time?
94.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Financial Assistance Inc?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.