2026 data Public-data reference. official source

FlexShopper, Inc

130 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

130 consumer complaints filed with the CFPB

This profile shows FlexShopper, Inc's complaint history from CFPB public records. 130 consumers have filed complaints since 2020. The company has a 96.2% timely response rate and has provided relief in 10.8% of cases.

130
Total Complaints
96.2%
Timely Response
0%
Disputed
10.8%
Relief Provided
34
States Active
2020
Since

Total complaints

130

Filed since 2020

Timely response

96.2%

CFPB-tracked response window

Relief rate

10.8%

Closed with monetary or non-monetary relief

Timely response rate 96.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 10.8%
Industry median

Share closed with monetary or non-monetary relief.

FlexShopper, Inc complaint mix by product

Total complaints: 130

FlexShopper, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 130 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 81 complaints (64.8%), resolution 9.9% Debt collection 64.8% Payday loan,: 13 complaints (10.4%), resolution 23.1% Payday loan, 10.4% Credit reporting: 12 complaints (9.6%), resolution 0.0% Credit reporting 9.6% Credit reporting,: 7 complaints (5.6%), resolution 0.0% Payday loan,: 5 complaints (4.0%), resolution 40.0% Credit card: 4 complaints (3.2%), resolution 0.0% Checking or: 3 complaints (2.4%), resolution 33.3%
  • Debt collection 81 64.8% 10% relief
  • Payday loan, 13 10.4% 23% relief
  • Credit reporting 12 9.6% 0% relief
  • Credit reporting, 7 5.6% 0% relief
  • Payday loan, 5 4.0% 40% relief
  • Credit card 4 3.2% 0% relief
  • Checking or 3 2.4% 33% relief

How FlexShopper, Inc's 130 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 81
Payday loan, title loan, personal loan, or advance loan 13
Credit reporting or other personal consumer reports 12
Credit reporting, credit repair services, or other personal consumer reports 7
Payday loan, title loan, or personal loan 5
Credit card 4
Checking or savings account 3
Money transfer, virtual currency, or money service 2
Vehicle loan or lease 2
Credit card or prepaid card 1

Top States

State Complaints
FL 18
GA 12
TX 7
CA 7
LA 6
MD 6
NY 6
NC 5
AZ 5
SC 5
PA 4
IN 4
MI 4
MA 4
NV 3
DE 3
MS 3
IL 3
MO 3
VA 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 31
Communication tactics 17
Incorrect information on your report 13
Took or threatened to take negative or legal action 12
Written notification about debt 11
Charged fees or interest you didn't expect 8
False statements or representation 8
Problem when making payments 3
Improper use of your report 3
Problem with a lender or other company charging your account 3
Problem with the payoff process at the end of the loan 3
Problem with a company's investigation into an existing problem 2
Problem with additional add-on products or services 2
Other features, terms, or problems 2
Threatened to contact someone or share information improperly 2
Was approved for a loan, but didn't receive the money 1
Unauthorized transactions or other transaction problem 1
Struggling to pay your loan 1
Getting a loan or lease 1
Problem with a purchase shown on your statement 1

Yearly Trend

Year Complaints Timely
2020 12 100%
2021 16 100%
2022 21 100%
2023 14 78.6%
2024 22 95.5%
2025 36 100%
2026 9 88.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About FlexShopper, Inc

FlexShopper, Inc has accumulated 130 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 70 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, FlexShopper, Inc reports a 96.2% timely-response rate and has closed 89.2% of cases with a written explanation to the consumer. 10.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FlexShopper, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does FlexShopper, Inc have?

FlexShopper, Inc has received 130 consumer complaints filed with the Consumer Financial Protection Bureau.

Does FlexShopper, Inc respond to complaints on time?

FlexShopper, Inc has a 96.2% timely response rate to CFPB complaints.

What is the most common complaint about FlexShopper, Inc?

The most common issue reported against FlexShopper, Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.

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