CFPB · Narrative-heavy record
Southwest Finance, L.L.C.
2 CFPB complaints · 50% with narratives · top issue Charged fees or interest I didn't expect.
Southwest Finance, L.L.C.: 50% of 2 filings include consumer narratives. Timely 100% · relief 100% · top product Consumer Loan. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2016 to 2018
CFPB relief outcome brief
CCDB company southwest-finance-l-l-c
100% relief · 100% timely · 2 filings · Consumer Loan
Same-product relief peers
Nearest relief peer: QuickClick Loans of Illinois, LLC (68.2% relief)
Southwest Finance, L.L.C. closes 100% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Southwest Finance, L.L.C. has 2 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Southwest Finance, L.L.C. complaint mix by product
- Consumer Loan 1 50.0% – 100% relief
- Payday loan, 1 50.0% – 100% relief
How Southwest Finance, L.L.C.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Southwest Finance, L.L.C. complaints by year
Annual filing volume from the CFPB public database
- 2018
- 1
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| AZ | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2018 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Southwest Finance, L.L.C.'s narrative-rich complaint ledger
Southwest Finance, L.L.C.'s 2 logged complaints stay concentrated: only 1 state shows a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2018-04-25.
Southwest Finance, L.L.C. answers 100% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 100% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Charged fees or interest I didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southwest Finance, L.L.C..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Southwest Finance, L.L.C.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Southwest Finance, L.L.C. (100% timely; 100% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record