CFPB · Mid-pack CFPB posture

Toledo Finance Corporation

102 CFPB complaints · 8 states · top issue Took or threatened to take negative or legal action.

102 CFPB complaints

Toledo Finance Corporation has 102 consumer complaints in the CFPB public database. Timely response is 96.1%; 0% closed with relief; top product Debt collection. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +933.3% filings 2017 to 2026

CFPB relief outcome brief

CCDB company toledo-finance-corporation

0% relief · 96.1% timely · 102 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Toledo Finance Corporation(this)0%Hope Bancorp, Inc.7.8%Mortgage Lenders InvestmentTrading Corp3.9%Professional CollectionService Inc (GA)1%Texas Higher EducationCoordinating Board0%
Closed-with-relief % among Toledo Finance Corporation and nearest filing-volume peers

Toledo Finance Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Toledo Finance Corporation scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

53 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

93 / 100 percentile-benchmarked

96.1% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

How 102 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 96.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Toledo Finance Corporation complaint mix by product

Total complaints: 102

Toledo Finance Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 102 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 47 complaints (46.1%), resolution 0.0% Debt collection 46.1% Credit reporting: 27 complaints (26.5%), resolution 0.0% Credit reporting 26.5% Payday loan,: 13 complaints (12.7%), resolution 0.0% Payday loan, 12.7% Payday loan,: 10 complaints (9.8%), resolution 0.0% Payday loan, 9.8% Credit reporting,: 4 complaints (3.9%), resolution 0.0% Credit card: 1 complaints (1.0%), resolution 0.0%
  • Debt collection 47 46.1% – 0% relief
  • Credit reporting 27 26.5% – 0% relief
  • Payday loan, 13 12.7% – 0% relief
  • Payday loan, 10 9.8% – 0% relief
  • Credit reporting, 4 3.9% – 0% relief
  • Credit card 1 1.0% – 0% relief

How Toledo Finance Corporation's 102 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 47
Credit reporting or other personal consumer reports 27
Payday loan, title loan, personal loan, or advance loan 13
Payday loan, title loan, or personal loan 10
Credit reporting, credit repair services, or other personal consumer reports 4
Credit card 1

Concentrated filing states for Toledo Finance Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
84.3% of this company's filings
TX86OK7AR3MS2FL1MN1WA1AZ1

Toledo Finance Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
31
+933.3% vs 2017
010203040 2017201820192020202120222023202420252026 31

Top States

State Complaints
TX 86
OK 7
AR 3
MS 2
FL 1
MN 1
WA 1
AZ 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 20
Incorrect information on your report 16
Struggling to pay your loan 13
Attempts to collect debt not owed 10
Problem with a company's investigation into an existing problem 9
Communication tactics 9
Problem when making payments 6
Improper use of your report 5
Threatened to contact someone or share information improperly 4
Written notification about debt 3
Problem with the payoff process at the end of the loan 2
Problem with a credit reporting company's investigation into an existing problem 2
False statements or representation 1
Getting the loan 1
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2017 3 100%
2018 13 100%
2019 4 75%
2020 4 50%
2021 1 100%
2022 6 83.3%
2023 2 100%
2024 10 100%
2025 28 100%
2026 31 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Toledo Finance Corporation

Toledo Finance Corporation's 102 logged complaints stay concentrated: only 8 states show a filing. Only 30.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-06-07.

Toledo Finance Corporation answers 96.1% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Toledo Finance Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Toledo Finance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Toledo Finance Corporation (96.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture