CFPB · Single-product concentration
Medical Society Business Services, Inc.
236 CFPB complaints · 82.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Medical Society Business Services, Inc.: 82.6% of 236 CFPB complaints sit in "Debt collection". Timely 90.3% · relief 41.1%. Allegations, not findings.
- Single-product concentration
- -60% filings 2013 to 2026
CFPB relief outcome brief
CCDB company medical-society-business-services-inc
41.1% relief · 90.3% timely · 236 filings · Debt collection
Same-product relief peers
Nearest relief peer: Alliance One, Inc. (40.9% relief)
Medical Society Business Services, Inc. closes 41.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 236 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Medical Society Business Services, Inc. complaint mix by product
- Debt collection 195 82.6% – 43% relief
- Credit reporting, 37 15.7% – 30% relief
- Student loan 1 0.4% – 0% relief
- Credit reporting 1 0.4% – 100% relief
- Bank account 1 0.4% – 100% relief
- Consumer Loan 1 0.4% – 100% relief
How Medical Society Business Services, Inc.'s 236 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 195 |
| Credit reporting, credit repair services, or other personal consumer reports | 37 |
| Student loan | 1 |
| Credit reporting | 1 |
| Bank account or service | 1 |
| Consumer Loan | 1 |
Concentrated filing states for Medical Society Business Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 80.1% of this company's filings
Medical Society Business Services, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -60% vs 2013
Top States
| State | Complaints |
|---|---|
| AZ | 189 |
| TX | 16 |
| CA | 8 |
| FL | 3 |
| CO | 3 |
| UT | 2 |
| AR | 2 |
| GA | 2 |
| PA | 2 |
| OH | 1 |
| TN | 1 |
| WI | 1 |
| NM | 1 |
| MO | 1 |
| HI | 1 |
| NE | 1 |
| IN | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 56 |
| Written notification about debt | 41 |
| Cont'd attempts collect debt not owed | 34 |
| False statements or representation | 23 |
| Incorrect information on your report | 20 |
| Disclosure verification of debt | 19 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Communication tactics | 13 |
| Took or threatened to take negative or legal action | 4 |
| Improper contact or sharing of info | 4 |
| Improper use of your report | 2 |
| Struggling to repay your loan | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Incorrect information on credit report | 1 |
| Account opening, closing, or management | 1 |
| Problems when you are unable to pay | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 14 | 100% |
| 2015 | 19 | 100% |
| 2016 | 20 | 100% |
| 2017 | 27 | 85.2% |
| 2018 | 32 | 75% |
| 2019 | 22 | 100% |
| 2020 | 40 | 90% |
| 2021 | 30 | 93.3% |
| 2022 | 16 | 100% |
| 2023 | 8 | 75% |
| 2024 | 1 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Medical Society Business Services, Inc. filings cluster in one product
Medical Society Business Services, Inc.'s 236 logged complaints stay concentrated: only 18 states show a filing. Only 39.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-04-12.
Medical Society Business Services, Inc. answers 90.3% of complaints inside the CFPB's tracked window and closes 56.8% with a written explanation. 41.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Medical Society Business Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Medical Society Business Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 236.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Medical Society Business Services, Inc. (90.3% timely; 41.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration