Total complaints
209
Filed since 2013
209 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
209 consumer complaints filed with the CFPB
This profile shows Medical Society Business Services, Inc.'s complaint history from CFPB public records. 209 consumers have filed complaints since 2013. The company has a 91.4% timely response rate and has provided relief in 42.1% of cases.
Total complaints
209
Filed since 2013
Timely response
91.4%
CFPB-tracked response window
Relief rate
42.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Medical Society Business Services, Inc.'s 209 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 173 |
| Credit reporting, credit repair services, or other personal consumer reports | 32 |
| Student loan | 1 |
| Bank account or service | 1 |
| Credit reporting | 1 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| AZ | 168 |
| TX | 16 |
| CA | 6 |
| FL | 3 |
| PA | 2 |
| UT | 2 |
| AR | 2 |
| CO | 2 |
| OH | 1 |
| IL | 1 |
| NE | 1 |
| TN | 1 |
| IN | 1 |
| HI | 1 |
| WI | 1 |
| GA | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 50 |
| Written notification about debt | 39 |
| Cont'd attempts collect debt not owed | 31 |
| Disclosure verification of debt | 18 |
| Incorrect information on your report | 17 |
| False statements or representation | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 13 |
| Communication tactics | 13 |
| Improper contact or sharing of info | 4 |
| Took or threatened to take negative or legal action | 3 |
| Struggling to repay your loan | 1 |
| Account opening, closing, or management | 1 |
| Improper use of your report | 1 |
| Incorrect information on credit report | 1 |
| Problems when you are unable to pay | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 14 | 100% |
| 2015 | 18 | 100% |
| 2016 | 18 | 100% |
| 2017 | 25 | 88% |
| 2018 | 30 | 73.3% |
| 2019 | 16 | 100% |
| 2020 | 34 | 94.1% |
| 2021 | 26 | 96.2% |
| 2022 | 13 | 100% |
| 2023 | 8 | 75% |
| 2024 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Medical Society Business Services, Inc. has accumulated 209 consumer complaints in the CFPB public database, with filings active across 16 U.S. states. Of those submissions, 68 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-17, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Medical Society Business Services, Inc. reports a 91.4% timely-response rate and has closed 56% of cases with a written explanation to the consumer. 42.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Medical Society Business Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Medical Society Business Services, Inc. has received 209 consumer complaints filed with the Consumer Financial Protection Bureau.
Medical Society Business Services, Inc. has a 91.4% timely response rate to CFPB complaints.
The most common issue reported against Medical Society Business Services, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.