CFPB · Single-product concentration
Alabama Housing Finance Authority
210 CFPB complaints · 85.2% in "Mortgage" · top issue Trouble during payment process.
Alabama Housing Finance Authority: 85.2% of 210 CFPB complaints sit in "Mortgage". Timely 69% · relief 2.4%. Allegations, not findings.
- Single-product concentration
- +500% filings 2013 to 2026
CFPB relief outcome brief
CCDB company alabama-housing-finance-authority
2.4% relief · 69% timely · 210 filings · Mortgage
Same-product relief peers
Nearest relief peer: First Home Mortgage Corporation (2.4% relief)
Alabama Housing Finance Authority closes 2.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Alabama Housing Finance Authority's 210 filings include narrative text
46.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Alabama Housing Finance Authority complaint mix by product
- Mortgage 179 85.2% – 3% relief
- Credit reporting 14 6.7% – 0% relief
- Credit reporting, 12 5.7% – 0% relief
- Debt collection 2 1.0% – 0% relief
- Debt or 1 0.5% – 0% relief
- Money transfer, 1 0.5% – 0% relief
- Payday loan, 1 0.5% – 0% relief
How Alabama Housing Finance Authority's 210 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 179 |
| Credit reporting or other personal consumer reports | 14 |
| Credit reporting, credit repair services, or other personal consumer reports | 12 |
| Debt collection | 2 |
| Debt or credit management | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Alabama Housing Finance Authority complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 33.8% of this company's filings
Alabama Housing Finance Authority rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 18
- +500% vs 2013
Top States
| State | Complaints |
|---|---|
| NC | 71 |
| AL | 41 |
| WA | 41 |
| MO | 32 |
| AR | 9 |
| MS | 6 |
| FL | 4 |
| TX | 1 |
| WI | 1 |
| UT | 1 |
| LA | 1 |
| TN | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 73 |
| Struggling to pay mortgage | 45 |
| Loan servicing, payments, escrow account | 21 |
| Incorrect information on your report | 20 |
| Loan modification,collection,foreclosure | 16 |
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Problem with a company's investigation into an existing problem | 7 |
| Improper use of your report | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Confusing or missing disclosures | 1 |
| Credit decision / Underwriting | 1 |
| Settlement process and costs | 1 |
| Application, originator, mortgage broker | 1 |
| Took or threatened to take negative or legal action | 1 |
| Other transaction problem | 1 |
| Written notification about debt | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 1 | 100% |
| 2015 | 8 | 100% |
| 2016 | 22 | 90.9% |
| 2017 | 20 | 50% |
| 2018 | 21 | 9.5% |
| 2019 | 14 | 0% |
| 2020 | 17 | 47.1% |
| 2021 | 13 | 76.9% |
| 2022 | 17 | 88.2% |
| 2023 | 15 | 100% |
| 2024 | 15 | 73.3% |
| 2025 | 26 | 96.2% |
| 2026 | 18 | 94.4% |
Source: CFPB Consumer Complaint Database
Alabama Housing Finance Authority filings cluster in one product
Alabama Housing Finance Authority's 210 logged complaints stay concentrated: only 13 states show a filing. 46.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.
Alabama Housing Finance Authority answers 69% of complaints inside the CFPB's tracked window and closes 96.7% with a written explanation. 2.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Alabama Housing Finance Authority.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Alabama Housing Finance Authority: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 210.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 69%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Alabama Housing Finance Authority (69% timely; 2.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration