CFPB · Narrative-heavy record

Sofi Local Corp

2 CFPB complaints · 100% with narratives · top issue Applying for a mortgage or refinancing an existing mortgage.

2 CFPB complaints

Sofi Local Corp: 100% of 2 filings include consumer narratives. Timely 0% · relief 50% · top product Mortgage. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2024 to 2025

CFPB relief outcome brief

CCDB company sofi-local-corp

50% relief · 0% timely · 2 filings · Mortgage

Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)

Sofi Local Corp (this)50%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Sofi Local Corp and nearest filing-volume peers

Sofi Local Corp closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Sofi Local Corp has 2 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

Subscribe (RSS)
Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 50.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Sofi Local Corp complaint mix by product

Total complaints: 2

Sofi Local Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 1 complaints (50.0%), resolution 100.0% Mortgage 50.0% Checking or: 1 complaints (50.0%), resolution 0.0% Checking or 50.0%
  • Mortgage 1 50.0% – 100% relief
  • Checking or 1 50.0% – 0% relief

How Sofi Local Corp's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 1
Checking or savings account 1

Concentrated filing states for Sofi Local Corp

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
50% of this company's filings
CA1MO1

Sofi Local Corp complaints by year

Annual filing volume from the CFPB public database

Trend in view
2025
1
0% vs 2024
1 20242025 1

Top States

State Complaints
CA 1
MO 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 1
Managing an account 1

Yearly Trend

Year Complaints Timely
2024 1 0%
2025 1 0%

Source: CFPB Consumer Complaint Database

Sofi Local Corp's narrative-rich complaint ledger

Sofi Local Corp's 2 logged complaints stay concentrated: only 2 states show a filing. 100% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2025-12-30.

Sofi Local Corp answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sofi Local Corp.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Sofi Local Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Sofi Local Corp (0% timely; 50% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record