CFPB · Diversified product mix

Servisfirst Bancshares, Inc.

12 CFPB complaints · diversified mix (top product 25%) · top issue Improper use of your report.

12 CFPB complaints

Servisfirst Bancshares, Inc.: top product "Mortgage" is only 25% of 12 - multi-bucket mix. Timely 100% · relief 0%. Allegations, not findings.

  • Diversified product mix
  • 0% filings 2021 to 2026

CFPB relief outcome brief

CCDB company servisfirst-bancshares-inc

0% relief · 100% timely · 12 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Servisfirst Bancshares, Inc.(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Servisfirst Bancshares, Inc. and nearest filing-volume peers

Servisfirst Bancshares, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Servisfirst Bancshares, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Most of Servisfirst Bancshares, Inc.'s 12 filings include narrative text

91.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Servisfirst Bancshares, Inc. complaint mix by product

Total complaints: 12

Servisfirst Bancshares, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 12 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 3 complaints (25.0%), resolution 0.0% Mortgage 25.0% Credit reporting: 3 complaints (25.0%), resolution 0.0% Credit reporting 25.0% Checking or: 3 complaints (25.0%), resolution 0.0% Checking or 25.0% Credit reporting,: 2 complaints (16.7%), resolution 0.0% Credit reporting, 16.7% Money transfer,: 1 complaints (8.3%), resolution 0.0% Money transfer, 8.3%
  • Mortgage 3 25.0% – 0% relief
  • Credit reporting 3 25.0% – 0% relief
  • Checking or 3 25.0% – 0% relief
  • Credit reporting, 2 16.7% – 0% relief
  • Money transfer, 1 8.3% – 0% relief

How Servisfirst Bancshares, Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 3
Credit reporting or other personal consumer reports 3
Checking or savings account 3
Credit reporting, credit repair services, or other personal consumer reports 2
Money transfer, virtual currency, or money service 1

Concentrated filing states for Servisfirst Bancshares, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
AL
75% of this company's filings
AL9TX1NC1FL1

Servisfirst Bancshares, Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2021
0123456 202120222023202420252026 1

Top States

State Complaints
AL 9
TX 1
NC 1
FL 1

Top Issues

Issue Complaints
Improper use of your report 5
Managing an account 3
Struggling to pay mortgage 2
Trouble during payment process 1
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2021 1 100%
2022 2 100%
2023 5 100%
2024 1 100%
2025 2 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

Servisfirst Bancshares, Inc. spreads across product buckets

Servisfirst Bancshares, Inc.'s 12 logged complaints stay concentrated: only 4 states show a filing. 91.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-04-09.

Servisfirst Bancshares, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Servisfirst Bancshares, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Servisfirst Bancshares, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Servisfirst Bancshares, Inc. (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix