CFPB · Single-product concentration

Servion, Inc.

28 CFPB complaints · 100% in "Mortgage" · top issue Trouble during payment process.

28 CFPB complaints

Servion, Inc.: 100% of 28 CFPB complaints sit in "Mortgage". Timely 92.9% · relief 21.4%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2020 to 2026

CFPB relief outcome brief

CCDB company servion-inc

21.4% relief · 92.9% timely · 28 filings · Mortgage

Nearest relief peer: Tcf Financial Corporation (21.5% relief)

Servion, Inc. (this)21.4%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Servion, Inc. and nearest filing-volume peers

Servion, Inc. closes 21.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Servion, Inc. scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (61/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

86 /100 grade A

Relief provided

100 / 100 percentile-benchmarked

21.4% of complaints closed with relief to the consumer

Timely response

88 / 100 percentile-benchmarked

92.9% of complaints answered inside the CFPB 15-day window

Closed with explanation

61 / 100 percentile-benchmarked

78.6% of complaints closed with an explanation to the consumer

Most of Servion, Inc.'s 28 filings include narrative text

50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 92.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 21.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Servion, Inc. complaint mix by product

Total complaints: 28

Servion, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 28 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 28 complaints (100.0%), resolution 21.4% Mortgage 100.0%
  • Mortgage 28 100.0% – 21% relief

How Servion, Inc.'s 28 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 28

Where Servion, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MN
28.6% of this company's filings
MN8WI7MO2PA2OR1MT1OH1GA1

Servion, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
2
+100% vs 2020
024681012 2020202120222023202420252026 2

Top States

State Complaints
MN 8
WI 7
MO 2
PA 2
OR 1
MT 1
OH 1
GA 1
TN 1
WA 1
IL 1
CA 1
AR 1

Top Issues

Issue Complaints
Trouble during payment process 19
Struggling to pay mortgage 8
Problem with a company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2020 1 100%
2021 2 50%
2022 3 66.7%
2023 7 100%
2024 3 100%
2025 10 100%
2026 2 100%

Source: CFPB Consumer Complaint Database

Servion, Inc. filings cluster in one product

Servion, Inc.'s 28 logged complaints stay concentrated: only 13 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-09.

Servion, Inc. answers 92.9% of complaints inside the CFPB's tracked window and closes 78.6% with a written explanation. 21.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Servion, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Servion, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Servion, Inc. (92.9% timely; 21.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration