Total complaints
9
Filed since 2012
2026 data Public-data reference. official source
Sentrix Financial Services
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows Sentrix Financial Services's complaint history from CFPB public records. 9 consumers have filed complaints since 2012. The company has a 0% timely response rate and has provided relief in 0% of cases.
9
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
2012
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Sentrix Financial Services complaint mix by product
- Mortgage 7 77.8% – 0% relief
- Credit reporting 1 11.1% – 0% relief
- Debt collection 1 11.1% – 0% relief
How Sentrix Financial Services's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 7 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| OH | 2 |
| CA | 2 |
| NJ | 2 |
| VA | 1 |
| MN | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 5 |
| Incorrect information on your report | 1 |
| Credit decision / Underwriting | 1 |
| Communication tactics | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 0% |
| 2013 | 1 | 0% |
| 2014 | 2 | 0% |
| 2015 | 1 | 0% |
| 2021 | 1 | 0% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Sentrix Financial Services
Sentrix Financial Services has accumulated 9 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2024-05-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Sentrix Financial Services reports a 0% timely-response rate and has closed 11.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Application, originator, mortgage broker".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sentrix Financial Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Sentrix Financial Services have?
Sentrix Financial Services has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Sentrix Financial Services respond to complaints on time?
Sentrix Financial Services has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Sentrix Financial Services?
The most common issue reported against Sentrix Financial Services is "Application, originator, mortgage broker" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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