CFPB · Mid-pack CFPB posture
Securitas Financial Inc
3 CFPB complaints · 2 states · top issue Attempts to collect debt not owed.
Securitas Financial Inc has 3 consumer complaints in the CFPB public database. Timely response is 66.7%; 33.3% closed with relief; top product Mortgage. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- -50% filings 2017 to 2026
CFPB relief outcome brief
CCDB company securitas-financial-inc
33.3% relief · 66.7% timely · 3 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bank of America, National Association (31% relief)
Securitas Financial Inc closes 33.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Securitas Financial Inc complaint mix by product
- Mortgage 2 66.7% – 50% relief
- Debt collection 1 33.3% – 0% relief
How Securitas Financial Inc's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 2 |
| Debt collection | 1 |
Concentrated filing states for Securitas Financial Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- KY
- 66.7% of this company's filings
Securitas Financial Inc falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2017
Top States
| State | Complaints |
|---|---|
| KY | 2 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1 |
| Closing on a mortgage | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 50% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Securitas Financial Inc
Securitas Financial Inc's 3 logged complaints stay concentrated: only 2 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-05-27.
Securitas Financial Inc answers 66.7% of complaints inside the CFPB's tracked window and closes 33.3% with a written explanation. 33.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Securitas Financial Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Securitas Financial Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 66.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Securitas Financial Inc (66.7% timely; 33.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture