CFPB · Single-product concentration
Russell W Richardson, Attorney at Law
45 CFPB complaints · 84.4% in "Debt collection" · top issue Improper contact or sharing of info.
Russell W Richardson, Attorney at Law: 84.4% of 45 CFPB complaints sit in "Debt collection". Timely 35.6% · relief 11.1%. Allegations, not findings.
- Single-product concentration
- -91.7% filings 2014 to 2020
CFPB relief outcome brief
CCDB company russell-w-richardson-attorney-at-law
11.1% relief · 35.6% timely · 45 filings · Debt collection
Same-product relief peers
Nearest relief peer: Holloway Credit Solutions (11.1% relief)
Russell W Richardson, Attorney at Law closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 45 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Russell W Richardson, Attorney at Law complaint mix by product
- Debt collection 38 84.4% – 11% relief
- Consumer Loan 3 6.7% – 0% relief
- Payday loan 2 4.4% – 0% relief
- Bank account 1 2.2% – 0% relief
- Student loan 1 2.2% – 100% relief
How Russell W Richardson, Attorney at Law's 45 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 38 |
| Consumer Loan | 3 |
| Payday loan | 2 |
| Bank account or service | 1 |
| Student loan | 1 |
Where Russell W Richardson, Attorney at Law complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 20% of this company's filings
Russell W Richardson, Attorney at Law falling annual filings
Annual filing volume from the CFPB public database
- 2020
- 1
- -91.7% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 9 |
| OH | 5 |
| TX | 4 |
| IN | 3 |
| GA | 3 |
| FL | 2 |
| MO | 2 |
| MD | 2 |
| IL | 2 |
| TN | 2 |
| KS | 1 |
| MN | 1 |
| WI | 1 |
| LA | 1 |
| UT | 1 |
| NC | 1 |
| VA | 1 |
| MI | 1 |
| NV | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper contact or sharing of info | 12 |
| Cont'd attempts collect debt not owed | 9 |
| Taking/threatening an illegal action | 7 |
| Communication tactics | 5 |
| False statements or representation | 5 |
| Charged fees or interest I didn't expect | 2 |
| Problems when you are unable to pay | 2 |
| Account opening, closing, or management | 1 |
| Managing the loan or lease | 1 |
| Dealing with your lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 12 | 50% |
| 2015 | 15 | 40% |
| 2016 | 16 | 18.8% |
| 2017 | 1 | 0% |
| 2020 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Russell W Richardson, Attorney at Law filings cluster in one product
Russell W Richardson, Attorney at Law's 45 logged complaints stay concentrated: only 21 states show a filing. Only 24.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2020-05-22.
Russell W Richardson, Attorney at Law answers 35.6% of complaints inside the CFPB's tracked window and closes 37.8% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper contact or sharing of info."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Russell W Richardson, Attorney at Law.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Russell W Richardson, Attorney at Law: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 45.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 35.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Russell W Richardson, Attorney at Law (35.6% timely; 11.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration