2026 data Public-data reference. official source

Russell W Richardson, Attorney at Law

44 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

44 consumer complaints filed with the CFPB

This profile shows Russell W Richardson, Attorney at Law's complaint history from CFPB public records. 44 consumers have filed complaints since 2014. The company has a 34.1% timely response rate and has provided relief in 11.4% of cases.

44
Total Complaints
34.1%
Timely Response
20.5%
Disputed
11.4%
Relief Provided
21
States Active
2014
Since

Total complaints

44

Filed since 2014

Timely response

34.1%

CFPB-tracked response window

Relief rate

11.4%

Closed with monetary or non-monetary relief

Timely response rate 34.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.4%
Industry median

Share closed with monetary or non-monetary relief.

Russell W Richardson, Attorney at Law complaint mix by product

Total complaints: 44

Russell W Richardson, Attorney at Law complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 44 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 37 complaints (84.1%), resolution 10.8% Debt collection 84.1% Consumer Loan: 3 complaints (6.8%), resolution 0.0% Consumer Loan 6.8% Payday loan: 2 complaints (4.5%), resolution 0.0% Student loan: 1 complaints (2.3%), resolution 100.0% Bank account: 1 complaints (2.3%), resolution 0.0%
  • Debt collection 37 84.1% 11% relief
  • Consumer Loan 3 6.8% 0% relief
  • Payday loan 2 4.5% 0% relief
  • Student loan 1 2.3% 100% relief
  • Bank account 1 2.3% 0% relief

How Russell W Richardson, Attorney at Law's 44 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 37
Consumer Loan 3
Payday loan 2
Student loan 1
Bank account or service 1

Top States

State Complaints
CA 9
OH 5
TX 4
IN 3
GA 3
IL 2
FL 2
TN 2
MD 2
MO 1
MN 1
WI 1
KS 1
NM 1
VA 1
LA 1
MI 1
NV 1
PA 1
UT 1

Top Issues

Issue Complaints
Improper contact or sharing of info 12
Cont'd attempts collect debt not owed 9
Taking/threatening an illegal action 6
Communication tactics 5
False statements or representation 5
Problems when you are unable to pay 2
Charged fees or interest I didn't expect 2
Dealing with your lender or servicer 1
Account opening, closing, or management 1
Managing the loan or lease 1

Yearly Trend

Year Complaints Timely
2014 12 50%
2015 15 40%
2016 15 13.3%
2017 1 0%
2020 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Russell W Richardson, Attorney at Law

Russell W Richardson, Attorney at Law has accumulated 44 consumer complaints in the CFPB public database, with filings active across 21 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2020-05-22, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Russell W Richardson, Attorney at Law reports a 34.1% timely-response rate and has closed 36.4% of cases with a written explanation to the consumer. 11.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 20.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Improper contact or sharing of info".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Russell W Richardson, Attorney at Law: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Russell W Richardson, Attorney at Law have?

Russell W Richardson, Attorney at Law has received 44 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Russell W Richardson, Attorney at Law respond to complaints on time?

Russell W Richardson, Attorney at Law has a 34.1% timely response rate to CFPB complaints.

What is the most common complaint about Russell W Richardson, Attorney at Law?

The most common issue reported against Russell W Richardson, Attorney at Law is "Improper contact or sharing of info" in the "Debt collection" product category.

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