Global Recovery Group
114 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Global Recovery Group complaint mix by product
- Debt collection 108 94.7% – 5% relief
- Payday loan 5 4.4% – 0% relief
- Payday loan, 1 0.9% – 0% relief
How Global Recovery Group's 114 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 108 |
| Payday loan | 5 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 28 |
| OH | 9 |
| IL | 8 |
| CA | 8 |
| TN | 7 |
| FL | 5 |
| VA | 4 |
| GA | 4 |
| MI | 3 |
| PA | 3 |
| LA | 3 |
| NC | 3 |
| MO | 2 |
| KY | 2 |
| SC | 2 |
| AZ | 2 |
| OR | 2 |
| MS | 2 |
| NH | 1 |
| DC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 40 |
| Taking/threatening an illegal action | 19 |
| Improper contact or sharing of info | 18 |
| Cont'd attempts collect debt not owed | 17 |
| Disclosure verification of debt | 7 |
| False statements or representation | 4 |
| Can't contact lender | 3 |
| Took or threatened to take negative or legal action | 3 |
| Applied for loan/did not receive money | 1 |
| Payment to acct not credited | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 6 | 100% |
| 2014 | 67 | 50.7% |
| 2015 | 18 | 22.2% |
| 2016 | 12 | 0% |
| 2017 | 7 | 0% |
| 2018 | 2 | 0% |
| 2020 | 1 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Global Recovery Group
Global Recovery Group's 114 logged complaints stay concentrated: only 34 states show a filing on record. Only 21.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2021-08-06.
Global Recovery Group answers 38.6% of complaints inside the CFPB's tracked window and closes 41.2% with a written explanation. 4.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Global Recovery Group.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Global Recovery Group have?
114, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Global Recovery Group respond to complaints on time?
38.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Global Recovery Group?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.