CFPB · Single-product concentration

Holloway Credit Solutions

395 CFPB complaints · 81.5% in "Debt collection" · top issue Attempts to collect debt not owed.

395 CFPB complaints

Holloway Credit Solutions: 81.5% of 395 CFPB complaints sit in "Debt collection". Timely 99.7% · relief 11.1%. Allegations, not findings.

  • Single-product concentration
  • +425% filings 2013 to 2026

CFPB relief outcome brief

CCDB company holloway-credit-solutions

11.1% relief · 99.7% timely · 395 filings · Debt collection

Nearest relief peer: Medical-Dental-Hospital Bureau of San Antonio (11.1% relief)

Holloway Credit Solutions (t…11.1%Automotive Credit Corporation0.5%Avadyne Health Holdings, Inc11.7%CCM Finance LLC0.3%Southstate Bank Corporation11.2%
Closed-with-relief % among Holloway Credit Solutions and nearest filing-volume peers

Holloway Credit Solutions closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Holloway Credit Solutions's 395 filings include narrative text

43.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Holloway Credit Solutions complaint mix by product

Total complaints: 395

Holloway Credit Solutions complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 395 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 322 complaints (81.5%), resolution 10.9% Debt collection 81.5% Credit reporting,: 43 complaints (10.9%), resolution 14.0% Credit reporting, 10.9% Credit reporting: 27 complaints (6.8%), resolution 11.1% Credit reporting 6.8% Student loan: 1 complaints (0.3%), resolution 0.0% Credit reporting: 1 complaints (0.3%), resolution 0.0% Consumer Loan: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 322 81.5% 11% relief
  • Credit reporting, 43 10.9% 14% relief
  • Credit reporting 27 6.8% 11% relief
  • Student loan 1 0.3% 0% relief
  • Credit reporting 1 0.3% 0% relief
  • Consumer Loan 1 0.3% 0% relief

How Holloway Credit Solutions's 395 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 322
Credit reporting, credit repair services, or other personal consumer reports 43
Credit reporting or other personal consumer reports 27
Student loan 1
Credit reporting 1
Consumer Loan 1

Concentrated filing states for Holloway Credit Solutions

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
AL
75.4% of this company's filings
AL298GA34FL21CA12LA6TX4DC3RI2

Holloway Credit Solutions rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
21
+425% vs 2013
020406080 20132015201720192021202320252026 21

Top States

State Complaints
AL 298
GA 34
FL 21
CA 12
LA 6
TX 4
DC 3
RI 2
NC 2
TN 2
SC 2
CT 1
PR 1
MO 1
OK 1
NV 1
KY 1
CO 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 138
Written notification about debt 57
Incorrect information on your report 46
False statements or representation 33
Cont'd attempts collect debt not owed 21
Disclosure verification of debt 21
Communication tactics 19
Took or threatened to take negative or legal action 17
Improper use of your report 11
Electronic communications 9
Problem with a company's investigation into an existing problem 7
Problem with a credit reporting company's investigation into an existing problem 6
Improper contact or sharing of info 5
Threatened to contact someone or share information improperly 2
Dealing with your lender or servicer 1
Incorrect information on credit report 1
Managing the loan or lease 1

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 12 100%
2015 18 94.4%
2016 20 100%
2017 14 100%
2018 23 100%
2019 20 100%
2020 32 100%
2021 58 100%
2022 34 100%
2023 30 100%
2024 55 100%
2025 54 100%
2026 21 100%

Source: CFPB Consumer Complaint Database

Holloway Credit Solutions filings cluster in one product

Holloway Credit Solutions's 395 logged complaints stay concentrated: only 18 states show a filing. 43.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-23.

Holloway Credit Solutions answers 99.7% of complaints inside the CFPB's tracked window and closes 88.1% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Holloway Credit Solutions.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Holloway Credit Solutions: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Holloway Credit Solutions (99.7% timely; 11.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration