Total complaints
342
Filed since 2013
342 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
342 consumer complaints filed with the CFPB
This profile shows Holloway Credit Solutions's complaint history from CFPB public records. 342 consumers have filed complaints since 2013. The company has a 99.7% timely response rate and has provided relief in 12% of cases.
Total complaints
342
Filed since 2013
Timely response
99.7%
CFPB-tracked response window
Relief rate
12%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Holloway Credit Solutions's 342 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 277 |
| Credit reporting, credit repair services, or other personal consumer reports | 36 |
| Credit reporting or other personal consumer reports | 26 |
| Credit reporting | 1 |
| Consumer Loan | 1 |
| Student loan | 1 |
| State | Complaints |
|---|---|
| AL | 258 |
| GA | 27 |
| FL | 19 |
| CA | 9 |
| LA | 6 |
| TX | 4 |
| DC | 3 |
| NC | 2 |
| SC | 2 |
| TN | 2 |
| OK | 1 |
| CO | 1 |
| NV | 1 |
| PR | 1 |
| KY | 1 |
| RI | 1 |
| MO | 1 |
| CT | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 119 |
| Written notification about debt | 52 |
| Incorrect information on your report | 42 |
| False statements or representation | 26 |
| Disclosure verification of debt | 20 |
| Cont'd attempts collect debt not owed | 19 |
| Took or threatened to take negative or legal action | 16 |
| Communication tactics | 16 |
| Problem with a company's investigation into an existing problem | 7 |
| Improper use of your report | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Electronic communications | 4 |
| Improper contact or sharing of info | 4 |
| Incorrect information on credit report | 1 |
| Managing the loan or lease | 1 |
| Dealing with your lender or servicer | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 12 | 100% |
| 2015 | 15 | 93.3% |
| 2016 | 18 | 100% |
| 2017 | 14 | 100% |
| 2018 | 22 | 100% |
| 2019 | 20 | 100% |
| 2020 | 27 | 100% |
| 2021 | 51 | 100% |
| 2022 | 30 | 100% |
| 2023 | 26 | 100% |
| 2024 | 45 | 100% |
| 2025 | 49 | 100% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Holloway Credit Solutions has accumulated 342 consumer complaints in the CFPB public database, with filings active across 18 U.S. states. Of those submissions, 127 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Holloway Credit Solutions reports a 99.7% timely-response rate and has closed 87.7% of cases with a written explanation to the consumer. 12% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Holloway Credit Solutions: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Holloway Credit Solutions has received 342 consumer complaints filed with the Consumer Financial Protection Bureau.
Holloway Credit Solutions has a 99.7% timely response rate to CFPB complaints.
The most common issue reported against Holloway Credit Solutions is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.