CFPB · Mid-pack CFPB posture
River City Finance Co., Inc.
5 CFPB complaints · 2 states · top issue Problem when making payments.
River City Finance Co., Inc. has 5 consumer complaints in the CFPB public database. Timely response is 0%; 0% closed with relief; top product Payday loan, title loan, personal loan, or advance loan. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2013 to 2025
CFPB relief outcome brief
CCDB company river-city-finance-co-inc
0% relief · 0% timely · 5 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
River City Finance Co., Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
River City Finance Co., Inc. complaint mix by product
- Payday loan, 2 40.0% – 0% relief
- Debt collection 2 40.0% – 0% relief
- Money transfer, 1 20.0% – 0% relief
How River City Finance Co., Inc.'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Debt collection | 2 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for River City Finance Co., Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 80% of this company's filings
River City Finance Co., Inc. complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 4 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem when making payments | 1 |
| Managing, opening, or closing your mobile wallet account | 1 |
| Attempts to collect debt not owed | 1 |
| Charged fees or interest you didn't expect | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2024 | 3 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about River City Finance Co., Inc.
River City Finance Co., Inc.'s 5 logged complaints stay concentrated: only 2 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-07-16.
River City Finance Co., Inc. answers 0% of complaints inside the CFPB's tracked window and closes 20% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Problem when making payments."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about River City Finance Co., Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for River City Finance Co., Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 0%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for River City Finance Co., Inc. (0% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture