River City Finance Co., Inc.
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
River City Finance Co., Inc. complaint mix by product
- Payday loan, 2 40.0% – 0% relief
- Debt collection 2 40.0% – 0% relief
- Money transfer, 1 20.0% – 0% relief
How River City Finance Co., Inc.'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Debt collection | 2 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 4 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem when making payments | 1 |
| Managing, opening, or closing your mobile wallet account | 1 |
| Attempts to collect debt not owed | 1 |
| Charged fees or interest you didn't expect | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2024 | 3 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About River City Finance Co., Inc.
River City Finance Co., Inc.'s 5 logged complaints stay concentrated: only 2 states show a filing on record. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2025-07-16.
River City Finance Co., Inc. answers 0% of complaints inside the CFPB's tracked window and closes 20% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Problem when making payments."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about River City Finance Co., Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does River City Finance Co., Inc. have?
5, per the CFPB's public complaint count for this company (see the full breakdown above).
Does River City Finance Co., Inc. respond to complaints on time?
0% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about River City Finance Co., Inc.?
"Problem when making payments", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.