2026 data Public-data reference. official source

RFNA, LP

864 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

864 consumer complaints filed with the CFPB

This profile shows RFNA, LP's complaint history from CFPB public records. 864 consumers have filed complaints since 2013. The company has a 99.1% timely response rate and has provided relief in 13.4% of cases.

864
Total Complaints
99.1%
Timely Response
1.2%
Disputed
13.4%
Relief Provided
33
States Active
2013
Since

Total complaints

864

Filed since 2013

Timely response

99.1%

CFPB-tracked response window

Relief rate

13.4%

Closed with monetary or non-monetary relief

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 13.4%
Industry median

Share closed with monetary or non-monetary relief.

RFNA, LP complaint mix by product

Total complaints: 864

RFNA, LP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 864 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 282 complaints (33.0%), resolution 14.9% Debt collection 33.0% Credit reporting: 214 complaints (25.1%), resolution 4.2% Credit reporting 25.1% Payday loan,: 106 complaints (12.4%), resolution 26.4% Payday loan, 12.4% Credit reporting,: 106 complaints (12.4%), resolution 3.8% Credit reporting, 12.4% Payday loan,: 99 complaints (11.6%), resolution 24.2% Payday loan, 11.6% Consumer Loan: 40 complaints (4.7%), resolution 15.0% Vehicle loan: 7 complaints (0.8%), resolution 14.3%
  • Debt collection 282 33.0% 15% relief
  • Credit reporting 214 25.1% 4% relief
  • Payday loan, 106 12.4% 26% relief
  • Credit reporting, 106 12.4% 4% relief
  • Payday loan, 99 11.6% 24% relief
  • Consumer Loan 40 4.7% 15% relief
  • Vehicle loan 7 0.8% 14% relief

How RFNA, LP's 864 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 282
Credit reporting or other personal consumer reports 214
Payday loan, title loan, or personal loan 106
Credit reporting, credit repair services, or other personal consumer reports 106
Payday loan, title loan, personal loan, or advance loan 99
Consumer Loan 40
Vehicle loan or lease 7
Payday loan 3
Checking or savings account 2
Debt or credit management 2
Bank account or service 1
Credit card 1
Credit card or prepaid card 1

Top States

State Complaints
GA 173
SC 122
TX 105
MS 94
AL 81
TN 80
LA 76
FL 25
VA 17
NC 16
KY 14
MO 13
AZ 9
OH 8
IN 3
AR 3
UT 2
CA 2
OK 2
MI 2

Top Issues

Issue Complaints
Incorrect information on your report 199
Attempts to collect debt not owed 100
Improper use of your report 88
Struggling to pay your loan 53
Took or threatened to take negative or legal action 53
Charged fees or interest you didn't expect 41
Problem with a company's investigation into an existing problem 41
Written notification about debt 37
Communication tactics 36
Problem when making payments 35
Problem with a credit reporting company's investigation into an existing problem 32
False statements or representation 30
Managing the loan or lease 20
Problems when you are unable to pay 17
Problem with the payoff process at the end of the loan 15
Threatened to contact someone or share information improperly 9
Getting the loan 6
Cont'd attempts collect debt not owed 5
Taking/threatening an illegal action 5
Problem with additional add-on products or services 4

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 8 100%
2015 17 100%
2016 27 100%
2017 32 100%
2018 49 93.9%
2019 44 95.5%
2020 44 100%
2021 54 100%
2022 50 100%
2023 81 100%
2024 155 98.7%
2025 229 99.6%
2026 69 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About RFNA, LP

RFNA, LP has accumulated 864 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 309 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, RFNA, LP reports a 99.1% timely-response rate and has closed 86.3% of cases with a written explanation to the consumer. 13.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating RFNA, LP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does RFNA, LP have?

RFNA, LP has received 864 consumer complaints filed with the Consumer Financial Protection Bureau.

Does RFNA, LP respond to complaints on time?

RFNA, LP has a 99.1% timely response rate to CFPB complaints.

What is the most common complaint about RFNA, LP?

The most common issue reported against RFNA, LP is "Incorrect information on your report" in the "Debt collection" product category.

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