CFPB · Mid-pack CFPB posture
Resource Pro
4 CFPB complaints · 4 states · top issue Application, originator, mortgage broker.
Resource Pro has 4 consumer complaints in the CFPB public database. Timely response is 75%; 0% closed with relief; top product Mortgage. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2012 to 2022
CFPB relief outcome brief
CCDB company resource-pro
0% relief · 75% timely · 4 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Resource Pro closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Resource Pro complaint mix by product
- Mortgage 2 50.0% – 0% relief
- Payday loan, 1 25.0% – 0% relief
- Credit reporting, 1 25.0% – 0% relief
How Resource Pro's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Resource Pro complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 25% of this company's filings
Resource Pro complaints by year
Annual filing volume from the CFPB public database
- 2022
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| NC | 1 |
| GA | 1 |
| ND | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 1 |
| Charged fees or interest you didn't expect | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2017 | 1 | 0% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Resource Pro
Resource Pro's 4 logged complaints stay concentrated: only 4 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2022-02-07.
Resource Pro answers 75% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Resource Pro.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Resource Pro: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 75%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Resource Pro (75% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture